Revolutionize your customer interactions with LiveVox.
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LiveVox offers custom pricing plan
LiveVox stands out as a top-tier contact center solution, offering a seamless and efficient experience for users. Users appreciate the platform's continual updates and advancements, providing cutting-edge features while maintaining ease of use. The ability to customize reports and workflows effortlessly is a standout feature, enabling users to stay ahead of their ...Read more
LiveVox is almost fully automated, enhancing productivity with daily job builds and constant improvements.
The platform is easy to use and integrates all communication channels, providing a seamless experience for consumers.
LiveVox offers state-of-the-art telephony solutions with omni-channel capabilities, transforming contact center services.
Users appreciate the simplicity of the LiveVox interface and superior account support.
Some users find the platform somewhat customizable but require more timeliness and support for completing requests.
Limited marketplace selection may restrict access to advanced functionalities for some users.
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Showing 41-50 out of 74
KL
Kristi L
12/03/21
"Complete Contact Center Solution"
What do you like best about LiveVox? LiveVox is a complete contact center solution that is easy to implement, with most features easily configured & maintained by a non-technical administrator.
ER
Edna R
12/03/21
"Great Customer Service"
What do you like best about LiveVox? I am very pleased with the customer service experience and the genuine attention paid to high priority issues What do you dislike about LiveVox?
TS
Tim S
12/03/21
"A great dynamic product that offers so much to our call center"
What do you like best about LiveVox? I like that they make the product end user friendly What do you dislike about LiveVox?
JD
Jacob D
12/03/21
"Livevox System Admin Review"
What do you like best about LiveVox? The Support for new products and rollouts is excellent. The ease of use of the products and the flexibility of the products allow for easy implementations and easy management of the system.
AU
Anonymous User
12/03/21
"IC System"
What do you like best about LiveVox? All of the data that is provided to us. I also really enjoy seeing all of the new technology that we are going to start using in 2022. How easy the platform is to use in general.
AU
Anonymous User
12/03/21
"Vice President of Workforce Management"
What do you like best about LiveVox? The technical account team is amazing and goes out of their way to find solutions for our business problems. The product also continues to evolve and is keeping pace with industry trends.
AU
Anonymous User
12/03/21
"Vice President of Workforce Management"
What do you like best about LiveVox? The technical account team is amazing and goes out of their way to find solutions for our business problems. The product also continues to evolve and is keeping pace with industry trends.
AU
Anonymous User
12/02/21
"My LiveVox Experience"
What do you like best about LiveVox? In my five years of experience working with LiveVox, my favorite part is how user-friendly their GUI is. Campaigns are easy to build, and the way they are created from the dialer file is easy to understand. In addition, they have beneficial features for analysis of dialing and offer a high level of control over the day-to-day processes.
AU
Anonymous User
12/02/21
"My LiveVox Experience"
What do you like best about LiveVox? In my five years of experience working with LiveVox, my favorite part is how user-friendly their GUI is. Campaigns are easy to build, and the way they are created from the dialer file is easy to understand. In addition, they have beneficial features for analysis of dialing and offer a high level of control over the day-to-day processes.
AU
Anonymous User
12/01/21
"Review"
What do you like best about LiveVox? Functionality / Flexability , portal layout. customer service. What do you dislike about LiveVox?
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
