9.3
Spot Score
Elevate your customer service with LiveHelpNow.
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Starts from $9/Month
LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to efficiently interact with customers and manage their inquiries through features like ticketing. The product excels in customer service, with users praising the outstanding ...Read more
Outstanding customer service with quick issue resolution and great support staff.
User-friendly and easy to navigate, making it simple for users.
Limited customizations and features, making it challenging for newcomers without proper support.
Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.
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Showing 161-168 out of 168
YG
Yury Goldshteyn
11/23/15
Feature packed software
My company has been using Livehelpnow chat for years the staff is always pleasant, knowledgeable and are happy to assist us with any of our questions. We were getting over whelmed with the number of after hour emails that we were getting and loosing track of. But the CSR was able to show us how the Email to Ticket will help us keep on top of all the emails that come in. Along with being able to track our twitter feed. This will make my staff happy!
D
danielle
11/23/15
impressive customer service!
I was new to chat software but after researching a few companies I contacted livehelpnow, the agent answered all of my questions and explained some of the features that they offer like reporting, and the live visitor tracking that I can use to improve my website.
CT
Casey Taylor
11/17/15
Excellent Service.
Live Help allows our customers instant access to our sales department. It has helped us communicate with our international customers that we normally wouldn't be able to on a normal basis because of the ability to translate different languages. Excellent Tool!!
LC
Lisa C
11/04/15
LiveHelpNow Rocks!
We have never, ever had an issue using the LiveHelpNow chat software. It is very helpful for our customers and for us to have another avenue in communicating with them (especially when our phones are super busy).
M
Martin
10/19/15
Excellent product
At Mobiltel, we use LiveHelpNow for almost a year now, and we are fully satisfied with the online chat platform and its functionalities. Upon selection of the platform we were considering several main requirements, which are as follows:- To provide high level of security- To have different tools for analysis of the customers and their behavior- To be easy to work with- To provide a quality and reliable supportLiveHelpNow met all of them.At the moment, the most used features by us are ...
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SR
Seth R
07/06/15
"Good product but bad customer support"
What do you like best about LiveHelpNow? LIve Help Now was easy to use. However, there were several glitches in the program I incurred while trying to generate leads for the company I work for.
AS
Anthony S
03/23/15
"Cost Effective Chat, Easy to Use Features, Metrics and More."
What do you like best about LiveHelpNow? Telinta provides cloud-based softswitch solutions to VoIP service providers around the world. We use LHN chat to gain new sales prospects by placing the chat icon on our webpage so that prospects can contact us for more info. Nearly everyone who opens a chat successfully completes it, providing us with their name, email and phone/Skype contact info, and agreeing to receive more information from our sales team.
AU
Anonymous User
03/20/15
"Average. I was not blown away with the implementation but the ease of use makes up for it."
What do you like best about LiveHelpNow? Ease of use. The end user interface is really aesthetically pleasing. What do you dislike about LiveHelpNow?
