8.7
Spot Score
Revolutionizing customer engagement, one conversation at a time.
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Showing 71-80 out of 208
T
Todd
05/05/20
My experience with LivePerson has been…
My experience with LivePerson has been great. My success manager has meet all my needs and offers solutions for my future grown and development.
AS
Alex Sian, Director of Marketing Technology
05/03/20
LivePerson helped us engage on the most important messaging platforms
LivePerson has provided Aqua-Aston Hospitality with the best platform to engage with our audience on the business messaging platforms that they prefer, which has helped us to generate more revenue and improve overall customer satisfaction. WIthout LivePerson, we can't imagine how else we would be able to respond to inbound messages across FaceBook, Apple Business Chat, Google My Business, and WhatsApp.
J
Jorge
05/03/20
The service is excellent
The service is excellent, the team ( both sales and customer support ) have an efficient way of resolving any matters presented. I have no complaints, I had some service issues in our beginnings but all of them have been addressed accordingly.
S
Scott
05/03/20
LivePerson has helped us tremendously…
LivePerson has helped us tremendously to communicate quicker with clients, offer a better service experience and has impacted our bottom line. There is no question that LivePerson is an integral part of our service offering.
S
Scott
05/03/20
LivePerson has helped us tremendously…
LivePerson has helped us tremendously to communicate quicker with clients, offer a better service experience and has impacted our bottom line. There is no question that LivePerson is an integral part of our service offering.
J
Jorge
05/03/20
The service is excellent
The service is excellent, the team ( both sales and customer support ) have an efficient way of resolving any matters presented. I have no complaints, I had some service issues in our beginnings but all of them have been addressed accordingly.
AS
Alex Sian, Director of Marketing Technology
05/03/20
LivePerson helped us engage on the most important messaging platforms
LivePerson has provided Aqua-Aston Hospitality with the best platform to engage with our audience on the business messaging platforms that they prefer, which has helped us to generate more revenue and improve overall customer satisfaction. WIthout LivePerson, we can't imagine how else we would be able to respond to inbound messages across FaceBook, Apple Business Chat, Google My Business, and WhatsApp.
J
Jim
05/03/20
Customer support has been abysmal.
Customer support has been abysmal. I have: tier 3 # 01102504 which has been open for well over a week with no response from anyone tier 2 # 01104687 opened and said would be fixed in a day. now i keep getting messages, after a week, that you are trying to close it because I haven't responded. I have responded to every email! I also posted error messages I'm receiving into the ticket comments. At this point I am in limbo, cannot create any messaging engagements, or edit any of the current ...
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QA
Q. A. Henry
04/30/20
LivePerson Partneship & Support
Safeer has been, and continues to be a knowledgeable resource as we continue to learn and optimize our CTC efforts.
QA
Q. A. Henry
04/30/20
LivePerson Partneship & Support
Safeer has been, and continues to be a knowledgeable resource as we continue to learn and optimize our CTC efforts.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
