LiveEngage Reviews in June 2025: User Ratings, Pros & Cons

excellent

I am always able to find people to connect with in a meaningful way and makes things happen, to see my future or to clarify issues. And I always leave feeling refreshed and fulfilled, wanting to come back for more information. It is fun and exciting to engage on Liveperson. I would recommend this site to anyone who needs answers or clarification on any topic in general.

Liveperson is a great service!!

I love how helpful the "experts" can be. They are generally easy to talk too and patient.

Helping Others Help Themselves

I have been using LivePerson for about 2 years now, corresponding with one of their licensed clinical social workers and the service has helped me to make sense of a very difficult situation. I am infinitely better than I was when I found the service and the ease of having the professional assistance you need, right at your fingertips and from the comfort and privacy of your own home, makes for a wonderful experience.

It's good and helpful

I like the idea that you can get help whenever you want, I think it's kinda expensive

Liveperson is an expensive service that may serve your deepest needs

I am currently using Liveperson to help me with some of the issues I deal with on a day to day basis. It is very expensive - that is the hard part - because to receive proper therapy it takes many appointments. I have encountered several counselors who do seem to have their hearts and minds in the right place. There are some good listening ears on this site, and some well-educated individuals who can help a person quite a bit.

Nice service

Just got out of a relationship and have been down in the dumps. Instead of waiting another day to speak with a local counselor based on their schedule, I stumbled across livepersons advice site. Was really helpful and convenient to speak to someone online in real-time with live chat support. Person I spoke to was very personable and professional.

help with unanswered questions

I have used livepersons experts for a few years now. All questions that I've asked have been answered. I have used psychics, tutors and a financial advisor. No complaints whatsoever. I've also had great help from their customer support the few times I had questions regarding my account. I really love using them and will continue to do so.

"Providing assistance in a timely fashion. "

What do you like best? Canned responses are useful as well as the ability to "see" who is on what page of our website at any given point of time. The "Leave a Message" function is helpful for when a representative is unavailable on LivePerson. What do you dislike? More robust reporting capabilities would be appreciated. Currently, we can only see chat transcripts for the past 30 days. What problems are you solving with the product? What benefits have you realized? We can now offer live ...

"The classic choice for live help"

What do you like best? The service is quite stable. I don't ever have to worry about if it is working or not. What do you dislike? They launched a new admin console that is incomplete. Some things have to be adjusted in the old console, while others require the new console. What problems are you solving with the product? What benefits have you realized? Live support on our portal

#1 Website For Expert Advice

I feel LivePerson is the #1 website available for getting/giving expert advice. It provides the discretion most people crave that shy away from face to face meetings. Definitely is something I recommend to everyone.