LiveChat Reviews in June 2025: User Ratings, Pros & Cons

"Livechat increases our mailing list daily. "

What do you like best about LiveChat? Integration with mailchimp ; By integrating our Livechat with Mailchimp ,we have successfully grown our mailing list on a daily basis ,via the newsletter subscription option on our prechat survey.Ensuring every new web visitor is likely added to our newsletter list. Chat reporting : Livechats chat reporting system provides us with analytical insights into key chat metrics between our customer care team and web visitors.We are provided with metrics such ...

"Best customer support team."

What do you like best about LiveChat? Quality customer cover in terms of customer service support for users is the major reason I have stuck with Livechat at my workplace. We use a variety of internet software solutions at work,and I dare say Livechat has the standout customer support team ; they are available every minute of the day,not via email but live chat and this only makes it better : as it means we get real time response to any questions ,we ask the Livechat team. Livechat has got ...

"Stupendous Chat Functions"

What do you like best about LiveChat? LiveChat is an awesome on the go app that lets you connect with friends and family and different social avenues easily and freely. What do you dislike about LiveChat? There are really no features related to LiveChat that can be looked down upon. Recommendations to others considering LiveChat: Two thumbs up. What problems is LiveChat solving and how is that benefiting you? The business problems that are being solved is fluency and connectivity amongst ...

"Simple!"

What do you like best about LiveChat? I loved how I can communicate faster with others! What do you dislike about LiveChat? The design could be improved- but I still love it! What problems is LiveChat solving and how is that benefiting you? Faster communication with our customers!

"Conent"

What do you like best about LiveChat? Quick communication tool, easy to use. What do you dislike about LiveChat? Messaging platform options ans availability What problems is LiveChat solving and how is that benefiting you? Customer service, questions and problmes from patrons

"Easy fast simple"

What do you like best about LiveChat? Easy to operate. Fast, and customer reapond well. What do you dislike about LiveChat? Refreshing takes time other than that no issues. What problems is LiveChat solving and how is that benefiting you? Questions about products. Pricing.

"The best Live Chat tool on the market"

What do you like best about LiveChat? I like the alert system, the notifications, and ease of use. It gives the agent a preview of what the customer is typing so that he/she can respond quickly. What do you dislike about LiveChat? Integration can be a bit difficult, the pricing needs to be more affordable. What problems is LiveChat solving and how is that benefiting you? Customer support, help desk.

"Multi-Chat "

What do you like best about LiveChat? I like how you can easily interact with the customer and take control of pcs to assist in helping. You can also download the app for IOS and android. What do you dislike about LiveChat? I dislike when sharing the account with different users you can only have one person on at a time. If you have one that tries to log in they can end your session. Recommendations to others considering LiveChat: It's just as easy as using any messaging app with any social ...

"User friendly"

What do you like best about LiveChat? Ability to switch desktop and phone - makes it easy to take chat with you. Able to transfer chats with ease and it is easy to use. Affordable from what I hear from accounting. What do you dislike about LiveChat? Tone is hard to express in text which makes customers assume that you are not being helpful. What problems is LiveChat solving and how is that benefiting you? Helping our clients with questions.

"Better customer service at your finger tips!"

What do you like best about LiveChat? Live agent allows you to connect to your audience in a timely manner and is very easy to navigate. What do you dislike about LiveChat? Should really have a 30 day free trial to fully understand product rather than just a shortly few meetings Recommendations to others considering LiveChat: Organizes to the fullest with live chat and phone call options! Email support and live support are great! What problems is LiveChat solving and how is that benefiting ...