LiveAgent Reviews in June 2026: User Ratings, Pros & Cons

The best Software ever !

What do you like best? I like how reactions to all client tickets by our operators go specifically into the inbox organizer of the customer.Ensuring he/she is probably not going to miss the response.Live Agent acquainted chatbot with us and since we began having our chatbot react to clients on the website,there has been less weight and remaining task at hand on our human client benefit specialists. What do you dislike? The Live Agent cell phone candidate must be utilized to talk with site ...

LiveChat the best, ever!

What do you like best? It's another, compelling, effectively overseen specialized gadget to connect with our current and potential customers. We are likewise utilizing LiveAgent as a preparation gadget for new and existing staff as the reports and files permit prompt training openings. What do you dislike? It is pleasant to approach or even a preliminary access to a portion of the highlights the higher valued plans give Recommendations to others considering the product LiveAgent is ...

The most ideal approach to help clients

What do you like best? Everybody in the call focus can get slack in the event that somebody is over-burden on visits right now, and with canned reactions in the event that you get similar inquiries coming in multiple times in succession, it influences the day to pass by somewhat snappier. What do you dislike? I wish it were somewhat less demanding to discover an operator that you expected to oversee as the Customers page invigorates regularly. Recommendations to others considering the ...

All inclusive online talk

What do you like best? LiveAgent is an imperative instrument for drawing in clients to the site in my organization. Since the presentation of LiveAgent, our volume of approaching telephone calls of clients has diminished by a request of extent. The vast majority of our client securing now happens on this stage, through the shape on our site. Clients like to have quick access to somebody when they require it. Furthermore, LiveAgent incorporates extraordinary open doors that give ...

LiveAgent is a one stop shop helpdesk

What do you like best? LiveAgent is a one stop helpdesk software that incorporates many features including live chat, the support is top class and the inclusion of a knowledge base is an excellent feature. What do you dislike? I like everything about this program the support is amazing and the price is efficient Recommendations to others considering the product Na What business problems are you solving with the product? What benefits have you realized? It cuts down on calls having to ...

Strong Chat software

What do you like best? I like that I can adequately speak with my customers utilizing this program. Questions are understood very adequately. Something merit a telephone call, and some don't, and when something requires not exactly a telephone call, visit has a talk space to enable me to take care of issues with speed What do you dislike? There are a few times that I was restricted from the framework consequently, yet I figure this can transpire. Else I have zero issues with Live Agent. ...

We should Chat About Live Agent

What do you like best? LiveAgent is an a magnificent stage for on web collaborations with clients and for being going to signal certain discussions, and to divert request dependent on the setting of the visit. I additionally love that you can get a live perspective of what the client is composing, before its sent, so you/or your help group can start figuring an answer before the message is sent. What do you dislike? LiveAgent is suiting the majority of our present client needs, and we ...

LiveAgent is incredible for a speedy talk and development!

What do you like best? LiveAgent is exceptionally simple to utilize and has an extraordinary notice framework set up to tell you when potential clients go to the sight asking for more data. What do you dislike? It would be extremely pleasant on the off chance that you could autoassign unopened tickets to reps dependent on region. At the present time, somebody needs to physically go in and check for the open tickets. Recommendations to others considering the product There are a variety of ...

Liveagent makes customer support a snap

What do you like best? I enjoy the Liveagent app because its very customizable, pairs with a mobile app, allows for auto-responses, has full email and response integration, has full website integration, and maintains a low web profile. Also, the liveagent reps are quick to respond and helpful. What do you dislike? Some customers have reported that the liveagent bubble is a nuisance when it pops up and they can't seem to get it to "go away." Also, occasionally a reply sent through the chat ...

The most useful LiveChat system.

What do you like best? Live Agent incorporates a ticketing framework, live talk, and furthermore permits telephone calls through voip. I don't utilize the telephone some portion of it, yet the ticket and visit framework is actually what I have been searching for. I'm going to dispatch another business that will require this, and have been trying things out, and they have every one of the highlights I require. What do you dislike? The UI is somehow dated, however I think they are dealing ...