8.9
Spot Score
Listrak Reviews in June 2026: User Ratings, Pros & Cons
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Listrak Reviews & Ratings
Spotsaas Editor’s POV
Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more
Listrak pros and cons
Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.
Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.
Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.
Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.
Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.
SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.
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Showing 241-250 out of 250
SB
Sheryl B
04/06/15
"Strongly recommend Listrak as a top-tier Email Services Provider"
What do you like best about Listrak? Listrak's software and direct integration into the shopping cart is by far the best thing about them, although I'd also rate their account service very high. They truly care about the success of each of their clients. What do you dislike about Listrak? I don't care for the ongoing incremental fees for triggered email programs (post set-up). Recommendations to others considering Listrak: I can't recommend Listrak highly enough. I particularly like that ...
Read more
AU
Anonymous User
04/06/15
"Great ESP"
What do you like best about Listrak? robust analytics and client care and customer service What do you dislike about Listrak? high added costs for new features, couldn't recommend to smaller companies Recommendations to others considering Listrak: geographic targeting What problems is Listrak solving and how is that benefiting you? Email acquisition, lead nurturing and customer retention. The benefits of Listrak is an all-in-one solution to entire email program. Keeps us sane during Q4!
AU
Anonymous User
04/06/15
"Great ESP"
What do you like best about Listrak? robust analytics and client care and customer service What do you dislike about Listrak? high added costs for new features, couldn't recommend to smaller companies Recommendations to others considering Listrak: geographic targeting What problems is Listrak solving and how is that benefiting you? Email acquisition, lead nurturing and customer retention. The benefits of Listrak is an all-in-one solution to entire email program. Keeps us sane during Q4!
SB
Sheryl B
04/06/15
"Strongly recommend Listrak as a top-tier Email Services Provider"
What do you like best about Listrak? Listrak's software and direct integration into the shopping cart is by far the best thing about them, although I'd also rate their account service very high. They truly care about the success of each of their clients. What do you dislike about Listrak? I don't care for the ongoing incremental fees for triggered email programs (post set-up). Recommendations to others considering Listrak: I can't recommend Listrak highly enough. I particularly like that ...
Read more
MN
Megan N
04/03/15
"An ESP to grow with"
What do you like best about Listrak? I have had the pleasure of working with the Listrak team at two of the companies I have worked for. The extensive training and support provided was one of the reasons we wanted to go with Listrak. They are the perfect match for a company like Rodale's, who was looking implement several new key marketing strategies and revamp our email marketing techniques. The data that is provided through the platform is easy to use and understand. There couldn't be a ...
Read more
AU
Anonymous User
04/03/15
"Listrak Has Been One of the Best Business Decisions I've Ever Made"
What do you like best about Listrak? The Listrak team goes above and beyond to help get a company up and running with automated emails. After switching from Bronto, which we discovered was more of a "do-it-yourself" service, Listrak, by comparison, has created a series of responsive, professional looking emails for us. Since making the switch, we have experienced a tremendous growth in our ROI for email marketing. Cherrill, our account manager, is a delight to work with! What do you dislike ...
Read more
EP
Emilie P
04/03/15
"Excellent Product with Excellent Suport"
What do you like best about Listrak? The personalized support you receive from Listrak's Success managers is the best I've experienced. I've worked with 3 other ESPs prior to Listrak and none have provided the level of understanding of business needs and the dedicated, thoughtful support that I get from my Listrak Success manager - and prior to that, the Sales manager, regardless of spend level. What do you dislike about Listrak? I don't love that the emails I create aren't saved somewhere ...
Read more
EP
Emilie P
04/03/15
"Excellent Product with Excellent Suport"
What do you like best about Listrak? The personalized support you receive from Listrak's Success managers is the best I've experienced. I've worked with 3 other ESPs prior to Listrak and none have provided the level of understanding of business needs and the dedicated, thoughtful support that I get from my Listrak Success manager - and prior to that, the Sales manager, regardless of spend level. What do you dislike about Listrak? I don't love that the emails I create aren't saved somewhere ...
Read more
AU
Anonymous User
04/03/15
"Listrak Has Been One of the Best Business Decisions I've Ever Made"
What do you like best about Listrak? The Listrak team goes above and beyond to help get a company up and running with automated emails. After switching from Bronto, which we discovered was more of a "do-it-yourself" service, Listrak, by comparison, has created a series of responsive, professional looking emails for us. Since making the switch, we have experienced a tremendous growth in our ROI for email marketing. Cherrill, our account manager, is a delight to work with! What do you dislike ...
Read more
MN
Megan N
04/03/15
"An ESP to grow with"
What do you like best about Listrak? I have had the pleasure of working with the Listrak team at two of the companies I have worked for. The extensive training and support provided was one of the reasons we wanted to go with Listrak. They are the perfect match for a company like Rodale's, who was looking implement several new key marketing strategies and revamp our email marketing techniques. The data that is provided through the platform is easy to use and understand. There couldn't be a ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].