8.9
Spot Score

Listrak Reviews in June 2026: User Ratings, Pros & Cons
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Listrak Reviews & Ratings
Spotsaas Editor’s POV
Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more
Listrak pros and cons
Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.
Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.
Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.
Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.
Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.
SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.
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Showing 231-240 out of 250
AB
Adam B
11/04/15
"Does Everything We Need, and Does It Well"
What do you like best about Listrak? Their list segmentation is top-notch. In addition, their results layout and review makes taking away actionable insights easy. Lastly, it's lightning-fast in how it loads information, from contact results, to email previews, and other things. What do you dislike about Listrak? I have yet to really come across a feature I dislike. Their interface takes *a little while* to get used to, but is easy to navigate after spending some time in it. Recommendations ...
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MW
Michelle W
11/04/15
"Listrak Enables Profitable Email Marketing"
What do you like best about Listrak? We used other email providers for years to send email blasts to our clients, and while inexpensive, they literally were not worth anything to us in terms of profit. With Listrak, we have had great success netting profitable sales and expanding our mailing list without repetitive manual tasks. We have a modal popup which incentivizes customers to sign up and it has increased signups over 10x, and we use conversion tracking and conversations to make sure ...
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AU
Anonymous User
11/04/15
"Easy to Learn, Advanced Functionality, Quality Email Marketing Product"
What do you like best about Listrak? Customization options for each list, opt out lists that span multiple groups, unique IPs, and Listrak Conductor What do you dislike about Listrak? No easy way to allow users to opt out of all of my lists on single click without using listrak API. Recommendations to others considering Listrak: Great tool that is constantly improving and enhancing it's offering. We use this tool to send 20-40 emails a month and are extremely happy with the tool. Even with ...
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DH
Danielle H
11/04/15
"Great experience"
What do you like best about Listrak? As a designer, the biggest difference I've noticed from our past email provider is the streamlined dashboard and increase in images. The ability to see an image of the sent email along with detailed results help refresh my visual memory of my designs. Additionally, the heat map is excellent for measuring what is and is not grabbing our audiences attention. I have been in contact with Listrak support a few times and my questions have always been answered ...
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TH
Tracy H
11/02/15
"Comprehensive ESP with Segmentation Capabilities"
What do you like best about Listrak? Advanced Retail Segmentation, LifeCycle Grid and Conversion or Purchase History What do you dislike about Listrak? We are unable to view segments or groups of customers by campaign type. This would be useful in developing a baseline and trends by email campaign history. What problems is Listrak solving and how is that benefiting you? 1. Identifying the best customers by purchase history 2. Determining frequent and recent purchases 3. Best practices in ...
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TH
Tracy H
11/02/15
"Comprehensive ESP with Segmentation Capabilities"
What do you like best about Listrak? Advanced Retail Segmentation, LifeCycle Grid and Conversion or Purchase History What do you dislike about Listrak? We are unable to view segments or groups of customers by campaign type. This would be useful in developing a baseline and trends by email campaign history. What problems is Listrak solving and how is that benefiting you? 1. Identifying the best customers by purchase history 2. Determining frequent and recent purchases 3. Best practices in ...
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AU
Anonymous User
10/29/15
"Great ESP"
What do you like best about Listrak? The dashboard is easy to use. The reporting and analytics are solid and very detailed. Our account manager is very helpful. What do you dislike about Listrak? Help center can be confusing - its hard to search for topics. I think it could be a bit more user friendly. What problems is Listrak solving and how is that benefiting you? We are re-marketing to our current customer database. Listrak has helped us segment this database and provides insight about ...
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DT
Danielle T
10/19/15
"Great ESP and Support to Match "
What do you like best about Listrak? Listrak has an easy to use interface and allows for easy reporting and data analysis (a must in today's world of marketing). They also offer amazing support, no having to for someone to check your ticket and get back to you. What do you dislike about Listrak? Reporting could be improved to offer a more in-depth look or comparison reporting. However, they do have a place within the software for users to submit ideas as to how to make the experience ...
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TW
Trish W
10/13/15
"working together"
What do you like best about Listrak? Listrak listens! We share a common goal and are working together to improve email performance. What do you dislike about Listrak? I'm not a fan of always have to pay for feature enhancements. They should just be included as part of using the platform fees. Recommendations to others considering Listrak: Know what you want out of your email program. Share with listrak and watch your business take off. What problems is Listrak solving and how is that ...
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JT
Jared T
10/13/15
"Easy Tool for Email Campaign tracking"
What do you like best about Listrak? Its easy to use and tracks everything I want. It integrates with Google Analytics well. It also has a split A/B testing tool which works quite well. What do you dislike about Listrak? It doesn't provide a lot of information on its own, but that doesnt really matter to me because I use it combined with Google Analytics. Recommendations to others considering Listrak: I'd say its great for smaller businesses. What problems is Listrak solving and how is that ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].