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8.9

Spot Score

Listrak - Marketing Automation Software

Listrak Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Listrak offers custom pricing plan

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Listrak Reviews & Ratings

4.4

Very Good

Based on 223 ratings & 250 reviews

Rating Distribution

Excellent

(189)

Very Good

(57)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more

Listrak pros and cons

  • Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.

  • Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.

  • Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.

  • Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.

  • Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.

  • SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.

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Showing 221-230 out of 250

NP

Neil P

07/31/17

3 out of 5

"Decent Platform that Lacks Results"

What do you like best about Listrak? There isn't a whole lot at the moment that I truly like about Listrak other than the ease at which I can run A/B tests. What do you dislike about Listrak? The platform's inability to deliver emails to my full database which is being attributed to spam alerts. The lack to support and follow through to resolve the deliverability issues. Recommendations to others considering Listrak: n/a What problems is Listrak solving and how is that benefiting you? Email ...

Read more

NP

Neil P

07/31/17

3 out of 5

"Decent Platform that Lacks Results"

What do you like best about Listrak? There isn't a whole lot at the moment that I truly like about Listrak other than the ease at which I can run A/B tests. What do you dislike about Listrak? The platform's inability to deliver emails to my full database which is being attributed to spam alerts. The lack to support and follow through to resolve the deliverability issues. Recommendations to others considering Listrak: n/a What problems is Listrak solving and how is that benefiting you? Email ...

Read more

CM

Christian M

10/24/16

4.5 out of 5

"A Leader in Email Marketing"

What do you like best about Listrak? Listrak is the leader in automated campaigns, such as shopping cart abandonment campaigns, post purchase campaigns, etc. They not only provide an easy-to-use solution, but also offer the guidance and best practice to get the most out of the solution. This was the original reason we employed them as our email vendor. In addition to the standard functionality that any email vendor provides, Listrak does a great job at making critical tasks like A/B testing ...

Read more

AU

Anonymous User

04/05/16

5 out of 5

"strategic partners"

What do you like best about Listrak? I have been a client of listraks for a few years and they have been a great strategic partner that we have been able to grow our business with. What really sets them apart in my opinion is the strategic business building recommendations. My account manager regularly reviews our business and makes thoughtful recommendations for one of our kendo brands. What do you dislike about Listrak? There is an overlap in the market for solutions so sometimes an ...

Read more

AU

Anonymous User

04/05/16

5 out of 5

"strategic partners"

What do you like best about Listrak? I have been a client of listraks for a few years and they have been a great strategic partner that we have been able to grow our business with. What really sets them apart in my opinion is the strategic business building recommendations. My account manager regularly reviews our business and makes thoughtful recommendations for one of our kendo brands. What do you dislike about Listrak? There is an overlap in the market for solutions so sometimes an ...

Read more

RD

Rick D

03/29/16

4.5 out of 5

"Listrak email service provider review"

What do you like best about Listrak? I have have helped set up Listrak for several different organizations as my role as Director of Ecommerce or Marketing. They are my go-to option for email services because they ensure that the on-boarding and implementation process is done correctly - every time. Their account management and technical support are top-notch. What do you dislike about Listrak? Their pricing and billing services seem over-done and complicated. It makes things very difficult ...

Read more

AU

Anonymous User

03/28/16

3.5 out of 5

"Listrak is great!"

What do you like best about Listrak? I like that their consultative approach leads us to make decisions based on needs of the business. What do you dislike about Listrak? I wish they had a way to segment emails based on timezones. What problems is Listrak solving and how is that benefiting you? We are increasing conversion rate, by implementing shopping cart abandonment and including product recommendations in our welcome series emails.

AU

Anonymous User

03/28/16

3.5 out of 5

"Listrak is great!"

What do you like best about Listrak? I like that their consultative approach leads us to make decisions based on needs of the business. What do you dislike about Listrak? I wish they had a way to segment emails based on timezones. What problems is Listrak solving and how is that benefiting you? We are increasing conversion rate, by implementing shopping cart abandonment and including product recommendations in our welcome series emails.

AU

Anonymous User

11/09/15

4 out of 5

"Listrak Review"

What do you like best about Listrak? Our account manager, Katherine, has been extremely helpful in setting up trigger programs and offering recommendations that align with industry standards. She has also been able to move our timeline on projects to be ahead of schedule and willing to meet us halfway in our initiatives so that we can maximize our limited resources. What do you dislike about Listrak? Pricing models can make things get expensive fast. I wish there was some flexibility in ...

Read more

AU

Anonymous User

11/09/15

4 out of 5

"Listrak & Ecommerce Consulting"

What do you like best about Listrak? I've worked with several clients on the transition to Listrak from small or other enterprise level ESPs and each time we've seen an unprecedented lift with more visibility into list metrics and health with reporting that makes it simple to identify successes and weak points to inform a testing strategy. This platform truly is built for ECommerce companies. What do you dislike about Listrak? The WYSIWYG editor could be better - just to allow the average ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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