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8.9

SpotScore

Listrak - Marketing Automation Software

Listrak Reviews in July 2026: User Ratings, Pros & Cons

Target, engage, and convert your audience.

4.4

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Listrak offers custom pricing plan

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Listrak Reviews & Ratings

4.4

Very Good

Based on 223 ratings & 250 reviews

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Rating Distribution

Excellent

(189)

Very Good

(57)

Good

(2)

Poor

(2)

Terrible

(0)

Spotsaas Editor’s POV

Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more

Listrak pros and cons

  • Account managers provide strategic advice and hands-on assistance, with consistent positive feedback on responsiveness.

  • Drag-and-drop composer lets marketers create targeted campaigns without coding.

  • Automation, segmentation, and personalization capabilities reduce manual communication effort and save time.

  • Integrates email and SMS marketing into one platform for coordinated multi-channel campaigns.

  • Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.

  • SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.

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Showing 201-210 out of 250

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Ash D

02/19/19

5 out of 5

"Finally, a company that gets us!"

What do you like best about Listrak? They provide a lot of great solution and services. We can customize a lot of their out of box features to fit our need and we enjoy the account support. They understand our business and know what drives sales. What do you dislike about Listrak? Overall everything is great, we could use more white glove reporting where they can walk us through everything but we don't mind going into the dashboards and pulling this ourselves. What problems is Listrak ...

Read more

SJ

Shelbi J

02/19/19

3.5 out of 5

"Overall"

What do you like best about Listrak? The functionality of Listrak is simple and user friendly. What do you dislike about Listrak? I dislike that I have had 3 different reps within 4 months. I feel like our account has not been as successful as I feel like it should have been. What problems is Listrak solving and how is that benefiting you? Revenue

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Ash D

02/19/19

5 out of 5

"Finally, a company that gets us!"

What do you like best about Listrak? They provide a lot of great solution and services. We can customize a lot of their out of box features to fit our need and we enjoy the account support. They understand our business and know what drives sales. What do you dislike about Listrak? Overall everything is great, we could use more white glove reporting where they can walk us through everything but we don't mind going into the dashboards and pulling this ourselves. What problems is Listrak ...

Read more

AU

Anonymous User

02/19/19

5 out of 5

"Great Email System"

What do you like best about Listrak? Listrak is easy to use and straightforward when it comes to reporting and monitoring. What do you dislike about Listrak? Somethings take a little time to find. It's not always the most intuitive, but once you learn - its easy to navigate. What problems is Listrak solving and how is that benefiting you? Sending e-mails to both our consumers and our members. We're able to reach lots of people, with a great tool.

AU

Anonymous User

02/19/19

5 out of 5

"Great Email System"

What do you like best about Listrak? Listrak is easy to use and straightforward when it comes to reporting and monitoring. What do you dislike about Listrak? Somethings take a little time to find. It's not always the most intuitive, but once you learn - its easy to navigate. What problems is Listrak solving and how is that benefiting you? Sending e-mails to both our consumers and our members. We're able to reach lots of people, with a great tool.

AU

Anonymous User

10/08/18

5 out of 5

"Great support, knowledgeable management"

What do you like best about Listrak? I love how quickly you can get support's help (also your account manager helps greatly!) What do you dislike about Listrak? Not often are they in my area so meeting up with them can be somewhat challenging Recommendations to others considering Listrak: Their account managers are knowledgeable and very helpful, dedicated and support is quick What problems is Listrak solving and how is that benefiting you? Reaching more people via email campaigns and ...

Read more

AU

Anonymous User

10/08/18

5 out of 5

"Great support, knowledgeable management"

What do you like best about Listrak? I love how quickly you can get support's help (also your account manager helps greatly!) What do you dislike about Listrak? Not often are they in my area so meeting up with them can be somewhat challenging Recommendations to others considering Listrak: Their account managers are knowledgeable and very helpful, dedicated and support is quick What problems is Listrak solving and how is that benefiting you? Reaching more people via email campaigns and ...

Read more

VS

Victoria S

03/20/18

4.5 out of 5

"Great for small teams looking to maximize their email ROI"

What do you like best about Listrak? Listrak offers a wide range of automated email marketing services which is great for a small team, since we can set up a campaign once and let it roll! Our account manager takes the time to build detailed reports and is constantly in contact and always available. Having that extra "team member" is great. What do you dislike about Listrak? The level of reporting could use improvement. It can be difficult to find the data you're looking for and it ...

Read more

AU

Anonymous User

02/22/18

5 out of 5

"Great Email Platform"

What do you like best about Listrak? Listrak is a great up and coming email platform. Its a great next step after using mailchimp for years. Very robust data for tracking your customer base What do you dislike about Listrak? We had some trouble initially with customer service, but our rep for Listrak is wonderful and is constantly doing everything he can for us. This isnt really a dislike but since Listrak is fairly new the feature base is in some case lacking but they provide a very clear ...

Read more

AU

Anonymous User

02/22/18

5 out of 5

"Great Email Platform"

What do you like best about Listrak? Listrak is a great up and coming email platform. Its a great next step after using mailchimp for years. Very robust data for tracking your customer base What do you dislike about Listrak? We had some trouble initially with customer service, but our rep for Listrak is wonderful and is constantly doing everything he can for us. This isnt really a dislike but since Listrak is fairly new the feature base is in some case lacking but they provide a very clear ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].