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8.9

Spot Score

Listrak - Marketing Automation Software

Listrak Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Listrak Reviews & Ratings

4.4

Very Good

Based on 223 ratings & 250 reviews

Rating Distribution

Excellent

(189)

Very Good

(57)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more

Listrak pros and cons

  • Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.

  • Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.

  • Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.

  • Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.

  • Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.

  • SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.

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Showing 191-200 out of 250

AU

Anonymous User

02/19/19

4.5 out of 5

"Switched to Listrak and Never Looked Back"

What do you like best about Listrak? The Listrak admin. It's clean, clear, powerful, and easy to use. What do you dislike about Listrak? Nothing really. I'd like to start using text but it's not affordable for a company of our size. What problems is Listrak solving and how is that benefiting you? We launched our 25 year old website on a new platform mid last year and watched our Organic Traffic fall. We increased our email blasts and made up from the missing Organic traffic.

AU

Anonymous User

02/19/19

4 out of 5

"Listrak has been a great partner!"

What do you like best about Listrak? Ease of use, segmentation ability, work flow, reporting, the Listrak team What do you dislike about Listrak? Pricey for small tasks, Pricey for small tasks Recommendations to others considering Listrak: Great ESP What problems is Listrak solving and how is that benefiting you? Increased conversion rate, revenue, customer engagement

AU

Anonymous User

02/19/19

5 out of 5

"Professional and Effective Marketing Tool"

What do you like best about Listrak? I have enjoyed our time at Listrak so far because we had a great implementation process and the ongoing support has been thorough and responsive. What do you dislike about Listrak? It's a small-medium company, but I don't think we have met our capacity there. What problems is Listrak solving and how is that benefiting you? We are using Listrak for marketing blasts, shopping cart abandonment and transactional emails.

AU

Anonymous User

02/19/19

5 out of 5

"Excellent Marketing Automation Service "

What do you like best about Listrak? Listrak has provided a level of excellent service and coupled this with user-friendly technology and automation that has made our partnership extremely valuable What do you dislike about Listrak? There's not much to complain about - everything has been a pleasant experience. What problems is Listrak solving and how is that benefiting you? We are in the process of implementing Listrak's CRM solution but we have been using their marketing automation ...

Read more

AU

Anonymous User

02/19/19

5 out of 5

"Hands down the best digital marketing out there!"

What do you like best about Listrak? I love the ease of creating weekly email marketing and being able to have the templates already int here saved and ready. The reporting that I receive about each campaign is detailed and I know exactly what I am getting. Also the support and help is spot on! Always quick to help if I cannot find the answer. What do you dislike about Listrak? I wish there was a little more flexibility in the designing, without knowing code. Recommendations to others ...

Read more

AU

Anonymous User

02/19/19

5 out of 5

"Excellent Marketing Automation Service "

What do you like best about Listrak? Listrak has provided a level of excellent service and coupled this with user-friendly technology and automation that has made our partnership extremely valuable What do you dislike about Listrak? There's not much to complain about - everything has been a pleasant experience. What problems is Listrak solving and how is that benefiting you? We are in the process of implementing Listrak's CRM solution but we have been using their marketing automation ...

Read more

SJ

Shelbi J

02/19/19

3.5 out of 5

"Overall"

What do you like best about Listrak? The functionality of Listrak is simple and user friendly. What do you dislike about Listrak? I dislike that I have had 3 different reps within 4 months. I feel like our account has not been as successful as I feel like it should have been. What problems is Listrak solving and how is that benefiting you? Revenue

DC

David C

02/19/19

5 out of 5

"Listrak is more than a vendor, they are a true partner."

What do you like best about Listrak? 1. Focus on retail 2. Unified marketing communications across email, sms and push notifications 3. Outstanding professional services | consulting What do you dislike about Listrak? Nothing. Whenever I have an issue it is addressed in a prompt, professional manner. What problems is Listrak solving and how is that benefiting you? For any given marketing communication Listrak enables us to maximize reach and engagement while at the same time minimizing ...

Read more

AU

Anonymous User

02/19/19

5 out of 5

"Hands down the best digital marketing out there!"

What do you like best about Listrak? I love the ease of creating weekly email marketing and being able to have the templates already int here saved and ready. The reporting that I receive about each campaign is detailed and I know exactly what I am getting. Also the support and help is spot on! Always quick to help if I cannot find the answer. What do you dislike about Listrak? I wish there was a little more flexibility in the designing, without knowing code. Recommendations to others ...

Read more

AU

Anonymous User

02/19/19

5 out of 5

"Professional and Effective Marketing Tool"

What do you like best about Listrak? I have enjoyed our time at Listrak so far because we had a great implementation process and the ongoing support has been thorough and responsive. What do you dislike about Listrak? It's a small-medium company, but I don't think we have met our capacity there. What problems is Listrak solving and how is that benefiting you? We are using Listrak for marketing blasts, shopping cart abandonment and transactional emails.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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