Listrak Reviews in July 2026: User Ratings, Pros & Cons

"Great tool for reaching your customers via EMAIL & SMS!"

What do you like best about Listrak? It's easy to set up emails and SMS for marketing directly to your customers. Their GXP product automates some of the tasks! Building out emails is a simple and intuitive drag & drop process. What do you dislike about Listrak? Setting up "audiences" and list filtering is not immediately intuitive but isn't altogether a terrible experience. Luckily our account manager is very responsive to inquiries and their tech support is great! What problems is Listrak ...

"ecommerce coordinator"

What do you like best about Listrak? I like how easy the composer, drag and drop, feature is. I also like the live chat so i am able to ask short questions and get immediate answers. What do you dislike about Listrak? The item I dislake the most about Listrak is the long turn-around when tasks are escalated to support when our AM can't move foreward. We are also on pacific time, so unfortunately, at 3pm we are unable to connect listrak. What problems is Listrak solving and how is that ...

"Listrak Experience"

What do you like best about Listrak? The personal support and attention to your success is top notch! What do you dislike about Listrak? There are minor system glitches that can make the experience somewhat cumbersome, but always easily fixable. What problems is Listrak solving and how is that benefiting you? Ecom revenue has been healthy since using Listrak.

"Listrak Experience"

What do you like best about Listrak? The personal support and attention to your success is top notch! What do you dislike about Listrak? There are minor system glitches that can make the experience somewhat cumbersome, but always easily fixable. What problems is Listrak solving and how is that benefiting you? Ecom revenue has been healthy since using Listrak.

"Cultivating customer relationships"

What do you like best about Listrak? Listrak allows us to have an ongoing conversation with our customer base. Using strategic recipes, we can segment and personalize our messaging, ensuring we have the right communication in front of the customer. What do you dislike about Listrak? The only "dislike" I have about Listrak is that we are under-utilizing it. What problems is Listrak solving and how is that benefiting you? Listrak allows us to automate communications with customers who have ...

"Cultivating customer relationships"

What do you like best about Listrak? Listrak allows us to have an ongoing conversation with our customer base. Using strategic recipes, we can segment and personalize our messaging, ensuring we have the right communication in front of the customer. What do you dislike about Listrak? The only "dislike" I have about Listrak is that we are under-utilizing it. What problems is Listrak solving and how is that benefiting you? Listrak allows us to automate communications with customers who have ...

"Listrak’s email, SMS, & GXP continues to grow our business"

What do you like best about Listrak? We currently use email, sms, and Listrak's GXP solution to grow our business. We have series of broadcasts sends, automated campaigns, triggers, behavioral banners and more. SMS is our fastest growing channel at the moment and continues to grow WoW and MoM as we build out automation and segmentation for this channel. My favorite part about Listrak is that they regularly meet with our team and consult and provide expertise to ensure we are meeting and ...

"Listrak’s email, SMS, & GXP continues to grow our business"

What do you like best about Listrak? We currently use email, sms, and Listrak's GXP solution to grow our business. We have series of broadcasts sends, automated campaigns, triggers, behavioral banners and more. SMS is our fastest growing channel at the moment and continues to grow WoW and MoM as we build out automation and segmentation for this channel. My favorite part about Listrak is that they regularly meet with our team and consult and provide expertise to ensure we are meeting and ...

"Very Happy with Listrak"

What do you like best about Listrak? It's straightforward to set up & schedule sends. Account managers are always looking for ways to drive more demand. Support is very responsive and helpful. Overall, the experience has been immeasurably better than our previous email platform. What do you dislike about Listrak? Thinking "right" about segmentation language takes a minute. (It clicks. Then it's gone. Then you have to think it through again.) Maybe a more "plain English" model? What problems ...

"Listrak"

What do you like best about Listrak? Listrak enables you to segment your customer base based on various attributes and behaviors. This segmentation empowers you to send highly targeted messages and promotions to specific customer groups, resulting in increased relevance and engagement. What do you dislike about Listrak? While Listrak offers integrations with popular e-commerce platforms and other marketing tools, there might still be limitations or difficulties when integrating with certain ...