Listrak Reviews in June 2026: User Ratings, Pros & Cons

"Excellent ROI for E-Commerce Brands Looking to Grow"

What do you like best about Listrak? My account rep is wonderful. I love the ability to analyze how each message performed. I also love the product recommendation blocks, and ability to filter out customers based on location and purchase history. Deliverability of our emails has greatly improved since we switched to them from Mailchimp. There's simply no comparison to how much more effective the Listrak platform is. We've also been able to grow our list with their Pop Up pro. The email ...

"A Great Marketing Partner"

What do you like best about Listrak? Listrak is always happy to jump in and help me with my email program whenever I need. Whether I'm going on vacation and need additional support for my back-up, or I need assistance figuring out/solving a technical issue, they are ready to assist in any way they can. My account manager listens and helps me problem solve whenever an issue arises. They are constantly working on and improving the tools they offer. They listen to what their customers are ...

"Amazing ESP and So Much More"

What do you like best about Listrak? The platform is extremely easy to use. The data is accessible. Their account management team is focused on growth and available 24/7. There is so much more to it than just an ESP (predictive analytics, recommended products on site and in email, SMS, CRM and more). We have used them for three years now and we couldn't be happier. We switched from using Bronto and by utilizing Listrak's Composer Tool, we saved roughly 4 hours per day on building emails ...

"Great partner for growth!"

What do you like best about Listrak? We have had fantastic account reps who consistently analyze our results and find opportunities for growth and improvement. The reps are hands on and assist in setting things up for us or teach us how to do something when the opportunity arises. They strive to understand our business and what we are trying to achieve and then make suggestions on how to get there. Shout out to our rep Joe who goes above and beyond on a consistent basis! As a company I feel ...

"VP of Ecommerce"

What do you like best about Listrak? Best in Class Capabilities. Dedication to Email Marketing. We needed to implement industry best practices for our email program. Listrak was the best partner by to help us with this. What do you dislike about Listrak? Do not dislike anything. Implementation to launch , to post launch all was very seemless. Recommendations to others considering Listrak: YES - highly recommend What problems is Listrak solving and how is that benefiting you? We needed help ...

"Excellent tools and technical assistance"

What do you like best about Listrak? Listrak allows us to consolidate all our email tools into one place. Their administration tools for our email list are easy to use and quite powerful. With Listrak, we've been able to expand our list, reach our customers easier and more regularly. Our deliverability has also improved since joining with Listrak. We also use the auto compaigns that Listrak can generate, making it a snap to send relevant marketing emails to our list without a large team ...

"Good Service For The Money"

What do you like best about Listrak? We've improved Email sales volume 10x since switching from Constant Contact. What do you dislike about Listrak? Dedicated support is frequently slow to respond and communicate. Recommendations to others considering Listrak: It's a good service overall. Great for small to medium size businesses. What problems is Listrak solving and how is that benefiting you? Email marketing. 10x channel growth.

"Courteous, but a bit of a clunky interface"

What do you like best about Listrak? Service levels from their employees, it's phenomenal What do you dislike about Listrak? Falling behind on technical implementations, roadmap behind from what I see. Browser push and other advanced features for individual email delivery cadence are not there What problems is Listrak solving and how is that benefiting you? Reaching out to our customers, some customer segmentation.

"Courteous, but a bit of a clunky interface"

What do you like best about Listrak? Service levels from their employees, it's phenomenal What do you dislike about Listrak? Falling behind on technical implementations, roadmap behind from what I see. Browser push and other advanced features for individual email delivery cadence are not there What problems is Listrak solving and how is that benefiting you? Reaching out to our customers, some customer segmentation.

"Excellent retail-focused system that meets many needs"

What do you like best about Listrak? Robust product development, attentive support, variety of features available What do you dislike about Listrak? Some of the offerings are less mature (CMS, SMS) Recommendations to others considering Listrak: Be willing to look outside what you are currently doing for other opportunities in the Listrak product ecosystem - we had some a la carte options suggested to us by the Listrak team that at first seemed outside our normal functions, but once they ...