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8.9

Spot Score

Listrak - Marketing Automation Software

Listrak Reviews in June 2026: User Ratings, Pros & Cons

Target, engage, and convert your audience.

4.4

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Listrak offers custom pricing plan

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Listrak Reviews & Ratings

4.4

Very Good

Based on 223 ratings & 250 reviews

Rating Distribution

Excellent

(189)

Very Good

(57)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more

Listrak pros and cons

  • Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.

  • Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.

  • Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.

  • Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.

  • Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.

  • SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.

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Showing 161-170 out of 250

AU

Anonymous User

06/12/20

5 out of 5

"Listrak -- Great Product, Better Service"

What do you like best about Listrak? The product is very easy to navigate. As you learn more you can improve the look and performance of an email. Great data on the back end to steer things down the road. The support staff is great -- friendly, good at listening and talks to you not at you. They know the product very well and a call always results in a positive experience. What do you dislike about Listrak? I dislike having to try to answer this question! Seriously, we've had nothing but ...

Read more

MM

Mac M

06/11/20

5 out of 5

"Listrak: Growth - Support - Innovation"

What do you like best about Listrak? From both a revenue generator to outstanding management tools, Listrak has provided us the platform to take our email marketing efforts to a new level. The automated campaigns, high-performing personalized recommendations, and underlying account and technical support have resulted in our continued email marketing growth since 2016. The multiple subscriber list structure was ideal for us to manage both our automated campaigns, marketing campaigns, and ...

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KL

Kayla L

06/11/20

4.5 out of 5

"Great for non-technical ecom teams!"

What do you like best about Listrak? Listrak has made it easy for teams that don't have programmers or database experts to build and segment customer lists. The support team is amazing so if there is something a user can't figure out on their own, someone on the Listrak side can generally help and resolve really quickly. Additionally account managers are incredible responsive and offer numerous ideas and tips for growing your email channel. Everyone I've worked with at Listrak is super ...

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AU

Anonymous User

06/11/20

5 out of 5

"Great Product"

What do you like best about Listrak? A single easy to use dashboard, robust reporting capability, attentive detail oriented data driven account rep and timely support. What do you dislike about Listrak? Better data aggregation needed in some reporting What problems is Listrak solving and how is that benefiting you? Top program to acquire & convert new customers, re-engage shoppers, increase conversion frequency through automated and non-automated campaigns.

BM

Blindster M

06/11/20

4.5 out of 5

"I recommend Listrak- easy to use, helpful team, useful data"

What do you like best about Listrak? It's very intuitive, Listrak support is always available, and it helps that Jon is such a great rep to work with. I mainly use Listrak to send emails and and it's my first time to have that job responsibility. I really really enjoyed learning about the different email metrics and Listrak's PA. What do you dislike about Listrak? I do wish it was easier to copy projects. You can copy and save emails, but it would be nice to be able to do the same with ...

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MS

Margot S

06/11/20

5 out of 5

"A Satisfied Customer of Listrak"

What do you like best about Listrak? The Listrak platform is very user friendly. Additionally, the customer support is exceptional. The IT team is responsive and professional. Likewise our representative, Cody Johnson, is extremely hands-on and helpful in all aspects of our email marketing program. Learning the platform was easy and intuitive. The Onboarding with Listrak was a smooth process, heavily assisted by the Listrak team. We are constantly reviewing performance of current strategies ...

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AU

Anonymous User

06/11/20

5 out of 5

"Listrak is not just another ESP, they are a Valued Partner of our business."

What do you like best about Listrak? While I really enjoy Listrak's user-friendly dashboard, I enjoy working with their reps the most. There is a focus on customer satisfaction through human interaction that is very welcomed in this age of increased automation. The on-boarding experience with Listrak was painless and it went very smoothly. Every rep that we've had there (currently only 2) has managed our account with precision and care. I was also very impressed by the way in which, when it ...

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JP

jose p

06/10/20

5 out of 5

"Listrak Review"

What do you like best about Listrak? They have an Incredible and Supportive team What do you dislike about Listrak? If I had to say something negative it would be pricing but then again i am unaware of the companies financial overhead Recommendations to others considering Listrak: Know your stuff. listrak has a lot of features but they have great tech support and will assign you an account manager and you'll be on your way to success What problems is Listrak solving and how is that ...

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TG

Thomas G

06/10/20

5 out of 5

"62X ROI and Still Growing!"

What do you like best about Listrak? Not only does Listrak deliver amazing results but they provide a family oriented business model and have dedicated resources that are a welcome extension to internal members. You're not just signing up for another platform - it's a partnership the entire way. What do you dislike about Listrak? I have been working with Listrak over two years now and I honestly cannot think of anything negative. Recommendations to others considering Listrak: If your ...

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TW

Todd W

06/10/20

4.5 out of 5

"Great experience. easy to use and knowledgeable account reps"

What do you like best about Listrak? Platform is easy to use and responsive. Easy to get help from account rep and chat feature. Can do add ons and custom work.. What do you dislike about Listrak? would like the segmentation to be easier to use. Drag and drop with less and/or. Instead just put in what you want and exclude Recommendations to others considering Listrak: easy to use. Can either create emails with their templates, HTML or a combination of both. Account reps are great and able ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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