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8.9

Spot Score

Listrak - Marketing Automation Software

Listrak Reviews in June 2026: User Ratings, Pros & Cons

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4.4

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Listrak Reviews & Ratings

4.4

Very Good

Based on 223 ratings & 250 reviews

Rating Distribution

Excellent

(189)

Very Good

(57)

Good

(2)

Poor

(2)

Terible

(0)

Spotsaas Editor’s POV

Listrak stands out as a robust, user-friendly marketing platform that excels in both email and SMS marketing. Ecommerce businesses in particular find immense value in its ability to streamline communication through advanced automation, segmentation, and personalization. Users frequently praise its intuitive drag-and-drop editor, seamless integration capabilities, ...Read more

Listrak pros and cons

  • Exceptional customer support with knowledgeable and responsive account managers who provide strategic advice and hands-on assistance.

  • Intuitive drag-and-drop composer and user-friendly tools that make it simple to create targeted campaigns without coding expertise.

  • Advanced automation, segmentation, and personalization capabilities streamline communication, saving time and boosting efficiency.

  • Ability to integrate email and SMS marketing into one platform, enabling cohesive multi-channel campaigns.

  • Navigation and user interface are often unintuitive, with a steep learning curve for new users and overwhelming options at times.

  • SMS functionality is limited compared to the email tools, lacking advanced segmentation and other capabilities.

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Showing 141-150 out of 250

CE

Cameron E

08/27/20

4.5 out of 5

"Listrak has a team of extremely polite and attentive staff members to always help you."

What do you like best about Listrak? The knowledge and kindness of the staff. What do you dislike about Listrak? That I don't work in their building with them. Recommendations to others considering Listrak: DO IT What problems is Listrak solving and how is that benefiting you? The need to quickly and efficiently update thousands of customers about our marketing campaigns.

TM

Todd M

08/04/20

4.5 out of 5

"Listrak a True Marketing Partner"

What do you like best about Listrak? Listrak is an ever-evolving company that started out as an Email Service Provider but has grown into a full marketing partner. They are continuously looking for new ways to support our business and to help us drive incremental revenue. What do you dislike about Listrak? Listrak has begun moving to more of platform based fees rather than fees for each and every functional tool which I appreciate. What problems is Listrak solving and how is that benefiting ...

Read more

RH

Rhonny H

07/28/20

3.5 out of 5

"Listrak has been an excellent support for our digital marketing"

What do you like best about Listrak? Thanks to its automated system we can locate clients more effectively and make sales with higher profits for the company, it is also very easy to use, dragging and dropping makes it much easier for us to do email newsletters and we see best results. What do you dislike about Listrak? This platform seems a little expensive to me compared to other platforms that offer you something similar, sometimes it is complicated when you need to search for customer ...

Read more

RH

Rhonny H

07/28/20

3.5 out of 5

"Listrak has been an excellent support for our digital marketing"

What do you like best about Listrak? Thanks to its automated system we can locate clients more effectively and make sales with higher profits for the company, it is also very easy to use, dragging and dropping makes it much easier for us to do email newsletters and we see best results. What do you dislike about Listrak? This platform seems a little expensive to me compared to other platforms that offer you something similar, sometimes it is complicated when you need to search for customer ...

Read more

AU

Anonymous User

07/09/20

4 out of 5

"We have been incredibly happy with Listrak."

What do you like best about Listrak? Listrak helped us take our marketing email performance to the next level. Our account management has always been top notch, with proactive recommendations and assistance for continual improvement. What do you dislike about Listrak? Because of our SKU system, we have never been able to figure out a workaround for utilizing Listrak's product recommendations tool. What problems is Listrak solving and how is that benefiting you? With our previous ESP, it ...

Read more

AU

Anonymous User

07/08/20

4.5 out of 5

"Consistent Revenue Growth"

What do you like best about Listrak? The customer service and support is really good. What do you dislike about Listrak? I wish the conversation builder was a little more user friendly and easy to use. Recommendations to others considering Listrak: Listrak has the email and sms capabilities my company needs to communicate with our customers in a meaningful and personalized way. We have seen significant revenue growth over the last few years and Listrak has contributed to this success. Their ...

Read more

AU

Anonymous User

07/02/20

4 out of 5

"Strong Partnership"

What do you like best about Listrak? Our team finds it easy to use. Compared to other programs, it is straight forward and proofing is easy to do. What do you dislike about Listrak? It's easy to use, but we have dedicated email group with experience. New users with minimal experience may find it challenging until they become more proficient. What problems is Listrak solving and how is that benefiting you? Managing a compliant email list is critical and Listrak does that effectively.

SS

Steph S

07/02/20

4 out of 5

"Great group of professionals to help drive revenue and engagement!"

What do you like best about Listrak? The team of professionals assigned to your account that truly get to know your business and make ongoing recommendations for success. What do you dislike about Listrak? The turnaround time for development work is slower than I'd like. Recommendations to others considering Listrak: Get to know your success team well and take advantage of their expertise to move your business forward. What problems is Listrak solving and how is that benefiting you? How ...

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BP

Bryan P

07/02/20

4.5 out of 5

"An ESP that Delivers"

What do you like best about Listrak? The support and deliverability teams at Listrak are one of the finest in the industry. In addition Listrak has a fair amount of flexibility in the data they handle along with the ease of use. What do you dislike about Listrak? That I cannot duplicate data points within conversation building. You must walk through the build process all the time to create segmentations. Some of the extended data warehouse for additional fields is not easily found or ...

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TW

Tyler W

07/01/20

4 out of 5

"Great system, helpful staff"

What do you like best about Listrak? I like the ease of creating and running my lists and seeing the reporting on how they perform. The system for adding artwork and generating your email is pretty dummy proof and the segmentation area has been very helpful for targeting different customers within our system. We have been able to automate a lot of the emails we were previously sending manually and this saves us time and energy. We have also been able to create new campaigns that we before ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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