Listrak Reviews in May 2025: User Ratings, Pros & Cons

"Listrak Has Improved Our Email Marketing Immensely "

What do you like best about Listrak? Listrak is extremely user friendly with great reporting. I also really like their Customer Success Managers. We get great feedback and strategy here. What do you dislike about Listrak? Every time you want to add something on, it's a whole separate segment with new costs. I wish these were tied together and not a new process each time. Recommendations to others considering Listrak: When looking at Listrak, look at all solutions you would want to use. ...

"Best email marketing partner out there"

What do you like best about Listrak? The Listrak team is proactive and solutions focused. They are the true definition of partners with us. Truly knowledgeable account managers, delivery experts and project managers. All of that aside, we can see direct bottomline impact on their solutions and platform What do you dislike about Listrak? There is nothing I can list as far as dislikes or concerns with Listrak. What problems is Listrak solving and how is that benefiting you? We switched from ...

"Amazing Service & Strategy"

What do you like best about Listrak? The team is always willing to help and offer up suggestions based on their insights. Additionally, the team has stepped in and helped create automations when bandwidth was tight. Definitely recommend them as an ESP. What do you dislike about Listrak? Not applicable. Our time with Listrak has been a smooth ride from the beginning. Recommendations to others considering Listrak: I definitely recommend them as an ESP, they've been great! What problems is ...

"Amazing Service & Strategy"

What do you like best about Listrak? The team is always willing to help and offer up suggestions based on their insights. Additionally, the team has stepped in and helped create automations when bandwidth was tight. Definitely recommend them as an ESP. What do you dislike about Listrak? Not applicable. Our time with Listrak has been a smooth ride from the beginning. Recommendations to others considering Listrak: I definitely recommend them as an ESP, they've been great! What problems is ...

"Versatile & Efficient"

What do you like best about Listrak? Ability to kickoff projects under separate sub-accounts/lists. Actionable data dashboards & CRM audiences makes it easier for our teams to monitor & improve daily performance. Sharing audiences with paid channels is a breeze. The customer support is great. What do you dislike about Listrak? The audience & conversation builders need a bit more work. What problems is Listrak solving and how is that benefiting you? Email marketing, lifecycle building, ...

"Great account management, straightforward platform"

What do you like best about Listrak? Listrak has several common out-of-the-box solutions that they create for you provided that they have all the data and assets necessary. This includes SCA, welcome series, an alerts suite, and more. These are solutions that you'll want to stand up for your email program and Listrak makes it really easy to do so. The analytics are pretty in-depth and give great insight into KPIs. They're definitely working to improve the platform regularly, and if you want ...

"great service, pretty easy to use, issues with tech"

What do you like best about Listrak? our account reps are really friendly and helpful and dont need a coder to build emails. A lot of analytical info that you can pull, although the data isnt always presented in the most user friendly UI What do you dislike about Listrak? It does not easily integrate with other tech products like Klaviyo does. Technical issues with product recs on site that have taken too long too resolve. Recommendations to others considering Listrak: It's much cheaper ...

"Great Marketing Partner"

What do you like best about Listrak? - Helpful and knowledgable account team who truly wants to support your business and goals. - Great live chat support - Robust analytic tools - Large number of automated campaigns - Easy to use email builder - Helpful deliverability team that has guided us in the right direction. - Magento 2 Integration - The ability to have all emails in one place/tool. What do you dislike about Listrak? Honestly, there's not much a dislike. Here are my two biggest pain ...

"great service, pretty easy to use, issues with tech"

What do you like best about Listrak? our account reps are really friendly and helpful and dont need a coder to build emails. A lot of analytical info that you can pull, although the data isnt always presented in the most user friendly UI What do you dislike about Listrak? It does not easily integrate with other tech products like Klaviyo does. Technical issues with product recs on site that have taken too long too resolve. Recommendations to others considering Listrak: It's much cheaper ...

"Listrak is a team player dedicated to simplifying our day-to-day and optimizing our conversions"

What do you like best about Listrak? Knowledge and customer service from Listrak team (both account reps and live chat). Ryan and Valerie are always coming to meetings prepared with insights and ideas for our email programs. In addition, the platform is easy to train new users. What do you dislike about Listrak? Out of the box reporting could be more robust--especially with automated campaigns. In addition, some reports are limited to a 30 day look back. What problems is Listrak solving and ...