Listrak Reviews in June 2026: User Ratings, Pros & Cons

"Full featured, robust platform with excellent support team"

What do you like best about Listrak? The Listrak platform has everything we need (and more). The support team and dedicated representatives we've had have been fantastic and incredibly helpful. They've helped us bring many projects to fruition. What do you dislike about Listrak? The dashboard can be a bit clunky sometimes, but it has improved lately. Hoping to see more improvements in this area in the future. Other than that, they're great! What problems is Listrak solving and how is that ...

"A great system, with a great team behind it to help you grow your business"

What do you like best about Listrak? Everyone that works there is super helpful and will go out of their way to make sure you are getting the most out of the system. What do you dislike about Listrak? The system has been around for a long time so the interface can feel a bit clunky or patched together. They have been updating that lately which has been great! What problems is Listrak solving and how is that benefiting you? Getting as many SMS and email signups (plus sending those out) have ...

"Better Than Expected"

What do you like best about Listrak? I appreciate the Automation Suite (Listrak Conductor/Journey Hub) that has helped our business increase our email revenue tenfold. What do you dislike about Listrak? I am having a hard time pinning my finger down on something that I dislike, but if anything, their SMS Platform is fairly new and needs growth to be similar to their email platform in features. What problems is Listrak solving and how is that benefiting you? We have net new ways to approach ...

"Listrak has been nothing but amazing for us!"

What do you like best about Listrak? Listrak has 1st Class customer service! My rep, Jon Sanville, is amazing. Jon is constantly coming up with new ideas, new ways to market our products via emails and SMS, test different segments to optimize our target audiences, and gives me new ideas on how to utilize the composer to it's fullest. Jon is there every time I have a question or want to bounce an idea of him. Tech support is very quick to help out if there are any issue and when I want to ...

"Listrak has been nothing but amazing for us!"

What do you like best about Listrak? Listrak has 1st Class customer service! My rep, Jon Sanville, is amazing. Jon is constantly coming up with new ideas, new ways to market our products via emails and SMS, test different segments to optimize our target audiences, and gives me new ideas on how to utilize the composer to it's fullest. Jon is there every time I have a question or want to bounce an idea of him. Tech support is very quick to help out if there are any issue and when I want to ...

"SURPERB EMAIL SERVICE"

What do you like best about Listrak? I have used a couple of Email service providers, but Listrak is the best so far. Support is provided by the Listrak team 24/7; they provide solutions and advice for every function on the platform. Majority of the features in Listrak and straightforward and easy to use, but in difficulties, the support team is there to assist you. What do you dislike about Listrak? I can point out one thing I don't like about Listrak because the support team is with you ...

"Great email marketing software"

What do you like best about Listrak? It is easy to create various CRM lists and connect with social media tools for uploading audiences What do you dislike about Listrak? Nothing- it is a very responsive platform and I haven't had any issues Recommendations to others considering Listrak: Use this for social media marketing since it is very easy to create several lists and also connect your lead gen audiences. What problems is Listrak solving and how is that benefiting you? Creating custom ...

"Great email marketing software"

What do you like best about Listrak? It is easy to create various CRM lists and connect with social media tools for uploading audiences What do you dislike about Listrak? Nothing- it is a very responsive platform and I haven't had any issues Recommendations to others considering Listrak: Use this for social media marketing since it is very easy to create several lists and also connect your lead gen audiences. What problems is Listrak solving and how is that benefiting you? Creating custom ...

"Email and SMS Manager"

What do you like best about Listrak? The Listrak platform is intuitive and user friendly. They’ve made integrating with other partners a quick and painless process. From help desk to account management, they are ready and waiting to help whenever we need it. What do you dislike about Listrak? Reporting can be a challenge within the tool as all lists are reported on separately. However, the account management team has provided reports for us that we weren't able to get from the tool. As they ...

"Listrak Has Improved Our Email Marketing Immensely "

What do you like best about Listrak? Listrak is extremely user friendly with great reporting. I also really like their Customer Success Managers. We get great feedback and strategy here. What do you dislike about Listrak? Every time you want to add something on, it's a whole separate segment with new costs. I wish these were tied together and not a new process each time. Recommendations to others considering Listrak: When looking at Listrak, look at all solutions you would want to use. ...