Listrak Reviews in May 2025: User Ratings, Pros & Cons

"THE Best Option For SMS Solution"

What do you like best about Listrak? Very attentive. Spectacular service. Dedicated contact. Their easy-to-use SMS platform and great features have helped us improve customer engagement, conversions, and retention. They provide robust analytics and easy-to-understand reports. The ongoing calls and communication have helped us stay on track to reach goals and improve our interactions with customers. I highly recommend Listrak... Very satisfied! What do you dislike about Listrak? No ...

"A great system, with a great team behind it to help you grow your business"

What do you like best about Listrak? Everyone that works there is super helpful and will go out of their way to make sure you are getting the most out of the system. What do you dislike about Listrak? The system has been around for a long time so the interface can feel a bit clunky or patched together. They have been updating that lately which has been great! What problems is Listrak solving and how is that benefiting you? Getting as many SMS and email signups (plus sending those out) have ...

"Full featured, robust platform with excellent support team"

What do you like best about Listrak? The Listrak platform has everything we need (and more). The support team and dedicated representatives we've had have been fantastic and incredibly helpful. They've helped us bring many projects to fruition. What do you dislike about Listrak? The dashboard can be a bit clunky sometimes, but it has improved lately. Hoping to see more improvements in this area in the future. Other than that, they're great! What problems is Listrak solving and how is that ...

"Listrak has been nothing but amazing for us!"

What do you like best about Listrak? Listrak has 1st Class customer service! My rep, Jon Sanville, is amazing. Jon is constantly coming up with new ideas, new ways to market our products via emails and SMS, test different segments to optimize our target audiences, and gives me new ideas on how to utilize the composer to it's fullest. Jon is there every time I have a question or want to bounce an idea of him. Tech support is very quick to help out if there are any issue and when I want to ...

"Listrak has been nothing but amazing for us!"

What do you like best about Listrak? Listrak has 1st Class customer service! My rep, Jon Sanville, is amazing. Jon is constantly coming up with new ideas, new ways to market our products via emails and SMS, test different segments to optimize our target audiences, and gives me new ideas on how to utilize the composer to it's fullest. Jon is there every time I have a question or want to bounce an idea of him. Tech support is very quick to help out if there are any issue and when I want to ...

"SURPERB EMAIL SERVICE"

What do you like best about Listrak? I have used a couple of Email service providers, but Listrak is the best so far. Support is provided by the Listrak team 24/7; they provide solutions and advice for every function on the platform. Majority of the features in Listrak and straightforward and easy to use, but in difficulties, the support team is there to assist you. What do you dislike about Listrak? I can point out one thing I don't like about Listrak because the support team is with you ...

"Great email marketing software"

What do you like best about Listrak? It is easy to create various CRM lists and connect with social media tools for uploading audiences What do you dislike about Listrak? Nothing- it is a very responsive platform and I haven't had any issues Recommendations to others considering Listrak: Use this for social media marketing since it is very easy to create several lists and also connect your lead gen audiences. What problems is Listrak solving and how is that benefiting you? Creating custom ...

"Great email marketing software"

What do you like best about Listrak? It is easy to create various CRM lists and connect with social media tools for uploading audiences What do you dislike about Listrak? Nothing- it is a very responsive platform and I haven't had any issues Recommendations to others considering Listrak: Use this for social media marketing since it is very easy to create several lists and also connect your lead gen audiences. What problems is Listrak solving and how is that benefiting you? Creating custom ...

"Email and SMS Manager"

What do you like best about Listrak? The Listrak platform is intuitive and user friendly. They’ve made integrating with other partners a quick and painless process. From help desk to account management, they are ready and waiting to help whenever we need it. What do you dislike about Listrak? Reporting can be a challenge within the tool as all lists are reported on separately. However, the account management team has provided reports for us that we weren't able to get from the tool. As they ...

"Best email marketing partner out there"

What do you like best about Listrak? The Listrak team is proactive and solutions focused. They are the true definition of partners with us. Truly knowledgeable account managers, delivery experts and project managers. All of that aside, we can see direct bottomline impact on their solutions and platform What do you dislike about Listrak? There is nothing I can list as far as dislikes or concerns with Listrak. What problems is Listrak solving and how is that benefiting you? We switched from ...