Listrak Reviews in May 2025: User Ratings, Pros & Cons

"GXP growth throughout pandemic"

What do you like best about Listrak? We launched with GXP in the heart of 2020. With our internal resources limited and needing to quickly scale our owned audience, the GXP team assisted with the creation and launching of the full-on and offsite programs. This resulted in not only growing our new customers (and revenue), but also helped us launch and quickly grow our SMS list. SMS has now become one of our highest converting channels. The GXP team has been super helpful with assisting, ...

"Listrak’s SMS Solution Rocks"

What do you like best about Listrak? Listrak’s SMS Solution is very intuitive and easy to use. You're likely to figure it out quickly and see a significant impact on your e-commerce program within days of launching. When you are ready to elevate your program to the next level, Listrak provides training, resources, and best practice guidelines to help you evolve with the industry. What do you dislike about Listrak? I wish paid Ads generated the same ROAS as Listrak's SMS Solution ;-) What ...

"Listrak’s SMS Solution Rocks"

What do you like best about Listrak? Listrak’s SMS Solution is very intuitive and easy to use. You're likely to figure it out quickly and see a significant impact on your e-commerce program within days of launching. When you are ready to elevate your program to the next level, Listrak provides training, resources, and best practice guidelines to help you evolve with the industry. What do you dislike about Listrak? I wish paid Ads generated the same ROAS as Listrak's SMS Solution ;-) What ...

"Better Than Expected"

What do you like best about Listrak? I appreciate the Automation Suite (Listrak Conductor/Journey Hub) that has helped our business increase our email revenue tenfold. What do you dislike about Listrak? I am having a hard time pinning my finger down on something that I dislike, but if anything, their SMS Platform is fairly new and needs growth to be similar to their email platform in features. What problems is Listrak solving and how is that benefiting you? We have net new ways to approach ...

"Better Than Expected"

What do you like best about Listrak? I appreciate the Automation Suite (Listrak Conductor/Journey Hub) that has helped our business increase our email revenue tenfold. What do you dislike about Listrak? I am having a hard time pinning my finger down on something that I dislike, but if anything, their SMS Platform is fairly new and needs growth to be similar to their email platform in features. What problems is Listrak solving and how is that benefiting you? We have net new ways to approach ...

"A great system, with a great team behind it to help you grow your business"

What do you like best about Listrak? Everyone that works there is super helpful and will go out of their way to make sure you are getting the most out of the system. What do you dislike about Listrak? The system has been around for a long time so the interface can feel a bit clunky or patched together. They have been updating that lately which has been great! What problems is Listrak solving and how is that benefiting you? Getting as many SMS and email signups (plus sending those out) have ...

"Full featured, robust platform with excellent support team"

What do you like best about Listrak? The Listrak platform has everything we need (and more). The support team and dedicated representatives we've had have been fantastic and incredibly helpful. They've helped us bring many projects to fruition. What do you dislike about Listrak? The dashboard can be a bit clunky sometimes, but it has improved lately. Hoping to see more improvements in this area in the future. Other than that, they're great! What problems is Listrak solving and how is that ...

"Listrak has been instrumental in our growth for our email program."

What do you like best about Listrak? The platform in and of itself is great to utilize and is user-friendly. The account management is also super friendly and responsive, most importantly in resolving our issues. What do you dislike about Listrak? It doesn't contain a full suite of email personalization ala Movable Ink, but then again they don't purport themselves to have an overwhelming feature set. This is actually a benefit. They give you what they say they will. Recommendations to ...

"THE Best Option For SMS Solution"

What do you like best about Listrak? Very attentive. Spectacular service. Dedicated contact. Their easy-to-use SMS platform and great features have helped us improve customer engagement, conversions, and retention. They provide robust analytics and easy-to-understand reports. The ongoing calls and communication have helped us stay on track to reach goals and improve our interactions with customers. I highly recommend Listrak... Very satisfied! What do you dislike about Listrak? No ...

"Listrak has been instrumental in our growth for our email program."

What do you like best about Listrak? The platform in and of itself is great to utilize and is user-friendly. The account management is also super friendly and responsive, most importantly in resolving our issues. What do you dislike about Listrak? It doesn't contain a full suite of email personalization ala Movable Ink, but then again they don't purport themselves to have an overwhelming feature set. This is actually a benefit. They give you what they say they will. Recommendations to ...