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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 71-80 out of 358

BL

Bill Larson

11/12/21

5 out of 5

great POS system for retail bike shops

PROS: Cloud based great reporting functions easy ecommerce setup and management intuitive platform affordable linked up to our most frequent vendor for easy order imports CONS: I think the only things we ever wish could be different are preferential, meaning if they changed the system to accommodate us, they\'d end up with other users unhappy about the change. There\'s always more than one way to do most things so that helps.

LI

Linda I

11/05/21

5 out of 5

"Super User Friendly"

What do you like best about Lightspeed Retail? Lightspeed makes running a small business a breeze! You always feel connected with the ability to sign on from anywhere and see how your business is doing

LI

Linda I

11/05/21

5 out of 5

"Super User Friendly"

What do you like best about Lightspeed Retail? Lightspeed makes running a small business a breeze! You always feel connected with the ability to sign on from anywhere and see how your business is doing

EG

EMILY GUFFEY

11/04/21

5 out of 5

LOVE IT!!!

PROS: Multiple platforms that all sync together to help in the ease of running business faster! CONS: none right now

EG

EMILY GUFFEY

11/04/21

5 out of 5

LOVE IT!!!

PROS: Multiple platforms that all sync together to help in the ease of running business faster! CONS: none right now

MN

Mike N

11/03/21

4 out of 5

"Quick, easy to use and helpful!"

What do you like best about Lightspeed Retail? Lightspeed Retail has made our lives 1,000 times easier when it comes to tracking inventory in our small store. We have been able to sell so much more online thanks to the simple connection between the retail platform and their eCom option. but it is relatively easy to chat or call with a representative from the company for help. I appreciate the ease of use of entering new products and the ability to search for previous products,

KM

Kaleigh M

10/27/21

5 out of 5

"Top-Notch, Always Human Customer Care"

What do you like best about Lightspeed Retail? I love the level and amount of care that Lightspeed takes to ensure its retailers are successful with their setup and using their systems/hardware. Everything has been beyond amazing!

KM

Kaleigh M

10/27/21

5 out of 5

"Top-Notch, Always Human Customer Care"

What do you like best about Lightspeed Retail? I love the level and amount of care that Lightspeed takes to ensure its retailers are successful with their setup and using their systems/hardware. Everything has been beyond amazing!

VG

Vivian G

10/22/21

5 out of 5

"I love Lightspeed!"

What do you like best about Lightspeed Retail? The simple fact that I always get a live person every time I call for help and usually my issue is resolved immediately. If not, they are helpful in getting it solved.

VG

Vivian G

10/22/21

5 out of 5

"I love Lightspeed!"

What do you like best about Lightspeed Retail? The simple fact that I always get a live person every time I call for help and usually my issue is resolved immediately. If not, they are helpful in getting it solved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].