Lightspeed Retail Reviews in July 2026: User Ratings, Pros & Cons

"vend is a good pos solution but just to focus for for retail business not ecommerce business"

What do you like best about Lightspeed Retail? vend is a great POS software that covers all the business needs to run the retail business from selling point to inventory control and manage multi-location business

"Inventory"

What do you like best about Lightspeed Retail? Is is easy to use as a POS, and the cash up is simple. What do you dislike about Lightspeed Retail?

"Lightspeed Retail allowed my Boutique to expand. I have recommended it to a few people."

What do you like best about Lightspeed Retail? That there is always live support. And it is fairly easy to follow the breadcrumbs through the program. What do you dislike about Lightspeed Retail?

"Great product"

What do you like best about Lightspeed Retail? Ease of use and abilty to watch my sales on the go. I can work from home with this software. What do you dislike about Lightspeed Retail?

"Lightspeed is a great solution for my small business!"

What do you like best about Lightspeed Retail? This software is extremely user-friendly. With everything from the POS to back office functions I find it to be so useful. One of my favorite features is the inventory management! The reports you can run are very helpful, the way you can sort items on a PO, the quick edit feature... so many great areas of functionality! Customer service really seems to care and they take suggestions seriously. It seems they are constantly striving to improve ...

"Great plug-in for attracting bricks & mortar business"

What do you like best about Lightspeed Retail? Lightspeed now has a plugin that directs customers to your physical location by allowing google display ads to see what UPC's you have in stock.

"Lightspeed Retail is the solution for moving to cloud-based POS systems"

What do you like best about Lightspeed Retail? Cloud based, nothing to maintain on-premise. Ease of use is great, interface is simply laid out and easy to train our retail staff. Customer support is responsive.

"Fast & Intuitive"

What do you like best about Lightspeed Retail? Adding products is super easy. You can add single products or create matrices that allow you to have various options per sku. The ability to have both the manufacture and custom UPC's is excellent. Another feature we use all the time is the various sales options on specific categories per certain days of the week. Lastly, the purchase order system is priceless.

"Seamless point of sale for our bike shop"

What do you like best about Lightspeed Retail? I find the whole system to be quite intuitive, but I also love that Lightspeed tech support is available to chat and troubleshoot almost any time of day. Many of our common distributors can connect with lightspeed directly, which saves us hours of manual entry when our orders come in. We use the workorder function to bring in service, and we also recently started using the Ikeono add-on to text customers from within Lightspeed directly.

"Best POS I EVER USE"

What do you like best about Lightspeed Retail? At first I'm not so sure about an application. It was new to me. I'm one of the first customer of Lightspeed. Now I have 3 restaurants with Lightspeed. One of them is just open name ŌMA sushi. Lightspeed is very easy to use ans the customer service is awesome.