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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 311-320 out of 358

AU

Anonymous User

08/10/17

3 out of 5

"No room for expansion"

What do you like best about Lightspeed Retail? Analysis of anything was simple and amazing. Easy to read excel charts were created of anything you'd need What do you dislike about Lightspeed Retail?

DD

Dana D

08/03/17

5 out of 5

"I love my Lightspeed!"

What do you like best about Lightspeed Retail? It's so simple to use and the customer support is terrific! What do you dislike about Lightspeed Retail?

AU

Anonymous User

07/27/17

4 out of 5

"Manager of a small, but growing retail store"

What do you like best about Lightspeed Retail? The ease of use, it's very simple and straightforward that helps drive sales but also keeps everything super organized. In addition the inventory tracking system is pretty in-depth where you can build complex details about items you are selling.

JW

Jason W

07/09/17

5 out of 5

"Superb software, incredibly easy to use."

What do you like best about Lightspeed Retail? The fact that it's easy to use and can be picked up really quickly. It's very important for new starters in a company to be able to understand the POS software without any issues, Vend makes this possible.

BT

Brett T

07/09/17

0 out of 5

"Lightspeed does not put their customers first"

What do you like best about Lightspeed Retail? It looks good and many of the features are quite good. But they don't really care about their customers needs, and do not respond in anything close to an acceptable amount of time to bugs and problems.

AU

Anonymous User

06/27/17

5 out of 5

"This is THE BEST service ever!!!"

What do you like best about Lightspeed Retail? We opted for the premium phone support because we were setting up our college book store from scratch. It was well worth it and their ability to help has been 100% effective!

JS

Jeremy S

06/27/17

3 out of 5

"Adequate but gets the job done"

What do you like best about Lightspeed Retail? Reliability is high for standard, day-to-day tasks for front-line staff. What do you dislike about Lightspeed Retail?

AU

Anonymous User

06/21/17

5 out of 5

"Lightspeed is the only POS/ IM system I would recommend"

What do you like best about Lightspeed Retail? Lightspeed is incredibly easy to navigate, is straight forward, and is well-supported via chat, phone, videos, and articles. In 3 years of use, I have yet to stumble across any issue that could not be fixed. The support staff is also exceptionally professional, polite, and helpful. I have trained employees on several different point-of-sale/ inventory management systems and Lightspeed is, by FAR, the easiest.

YV

Yan V

06/07/17

0 out of 5

"Lightspeed eCom - An evolved and expensive scam"

What do you like best about Lightspeed Retail? It integrates (badly) with Lightspeed Retail, that's not really a positive. What do you dislike about Lightspeed Retail?

RJ

Richard J

05/17/17

5 out of 5

"Wonderful (and so easy to use)"

What do you like best about Lightspeed Retail? Ease of use. Customer service. Online help plus video training. Astounding quantity of catalogs available. What do you dislike about Lightspeed Retail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].