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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 271-280 out of 358

AU

Anonymous User

03/20/18

1.5 out of 5

"Nice, but over priced with poor customer service"

What do you like best about Lightspeed Retail? The interface is intuitive. Online access is is very convenient. The number and structure of reports is impressive. What do you dislike about Lightspeed Retail?

MM

Mark M

03/14/18

4.5 out of 5

"Solid product for Precision Bikes"

What do you like best about Lightspeed Retail? The ease of use is by far the best thing about Litespeed. Within 10 minutes you can learn the process. What do you dislike about Lightspeed Retail?

MM

Mark M

03/14/18

4.5 out of 5

"Solid product for Precision Bikes"

What do you like best about Lightspeed Retail? The ease of use is by far the best thing about Litespeed. Within 10 minutes you can learn the process. What do you dislike about Lightspeed Retail?

LD

Line D

03/06/18

5 out of 5

"Finally a POS that is easy to set up nd easy to work with!"

What do you like best about Lightspeed Retail? LS is easy to set up and offers several valuable features such as employee time management. inventory management with integrates with LS Ecom, our online webstore, great detailed reports and amazing customer support.

JH

Julia H

02/27/18

4.5 out of 5

"Ease of use & training for staff, great reporting"

What do you like best about Lightspeed Retail? Easy to use interface for simple transactions and quick training of staff. What do you dislike about Lightspeed Retail?

JH

Julia H

02/27/18

4.5 out of 5

"Ease of use & training for staff, great reporting"

What do you like best about Lightspeed Retail? Easy to use interface for simple transactions and quick training of staff. What do you dislike about Lightspeed Retail?

AU

Anonymous User

02/25/18

5 out of 5

"Maximize Profits. Sleep with Peace of Mind. Gain Efficiency."

What do you like best about Lightspeed Retail? We love the ability to manage our service queue in Lightspeed. We're a small bicycle shop and Lightspeed has helped to increase our organization, profitability, customer service and overall sanity!

AR

Anonymous Reviewer

02/14/18

1 out of 5

My experience using lightspeed

PROS: 1. They have a fast support response team. They won't have an answer for your problem but they will pick up your call. (Greg, Luka, Matt, couple of the great support staff they have at light speed) 2. Lightspeed is a good price point for their software. You can have 7 iPads with lightspeed but only pay for 5 systems. This is great if you need to accept payment in different parts of your store. Downside is you can only be using lightspeed on 5 devices at a time but thats fine, you ...

Read more

KL

Kelli L

02/12/18

5 out of 5

"VEND is very customizable and perfect for retail environments."

What do you like best about Lightspeed Retail? VEND allows you to set up your POS system with ease, it is a cloud based service so you can refresh the tab and open a new tab in your web browser without losing any information. They're system is very user friendly and very able to customize.

AU

Anonymous User

02/09/18

3.5 out of 5

"Lightspeed POS"

What do you like best about Lightspeed Retail? User friendly. Simplicity for training purposes. What do you dislike about Lightspeed Retail?

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].