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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 241-250 out of 358

TH

Taylor H

09/20/18

4.5 out of 5

"Leaps and Bounds ahead of the game for the Bike Shop Industry"

What do you like best about Lightspeed Retail? This POS is one of the best upgrades we have made within the business in years. I was talking with some other retailers who were thinking about going to a new POS system and honestly, I couldn't believe they had not made the move yet. We did this 4 years ago and I thought we were behind! Anyways, a fantastic system that has brought a great deal of organization to our shop and business, making our customers that much happier. We are hoping to ...

Read more

MM

Mona Mansur

09/14/18

4 out of 5

Lightspeed is great POS system that is easy to use

PROS: Easy to use and teach employees. Keeping track of sales and employees. CONS: Intagration with ecommerce

DL

David L

09/13/18

5 out of 5

"Extremely Versatile System"

What do you like best about Lightspeed Retail? Their service team is fantastic. We can call or chat with them for just about anything and they're ready to assist. I can honestly say I don't know how to setup my label printer on my computers because whenever I install a new one, I just contact LS Support, they remote in using TeamViewer, and do it for me.

MM

Mona M

09/13/18

4 out of 5

"Lightspeed is a great POS system and the support team is really helpful. "

What do you like best about Lightspeed Retail? Fast Easy to use

AU

Anonymous User

09/12/18

4.5 out of 5

"Works Well"

What do you like best about Lightspeed Retail? It’s a fast and easy system to use without having a downloadable program. What do you dislike about Lightspeed Retail?

AU

Anonymous User

09/12/18

4.5 out of 5

"Works Well"

What do you like best about Lightspeed Retail? It’s a fast and easy system to use without having a downloadable program. What do you dislike about Lightspeed Retail?

LS

Laurie S

09/07/18

5 out of 5

"Lightspeed changed our business..."

What do you like best about Lightspeed Retail? We have used Lightspeed for 3 years now, not only has it improved the efficiency of our business, thorough use of set levels of inventory and reorder reports, the interface is simple and easily understood by employees and managers. Set roles/interface needs by position ensure complete control over who sees what. Overall the easiest and best POS system we have used in over 10 years.

AK

Alina K

09/03/18

4 out of 5

"Very simple to use and makes the process go quick "

What do you like best about Lightspeed Retail? How simple the program is and how easy it is to manage inventory What do you dislike about Lightspeed Retail?

KG

Kelsey G

08/31/18

5 out of 5

"Great product for our one location, small business"

What do you like best about Lightspeed Retail? I like that creating an inventory from scratch was easy to configure with the way that they have set up the item matrices. There are so many ways to personalize and organize our inventory, and to then make changes to the inventory without much hassle. Our store has thousands of items, with numerous suppliers and brands, so the ability to import from some of our suppliers is also very helpful.

DG

Dan G

08/31/18

3.5 out of 5

"Very happy!"

What do you like best about Lightspeed Retail? Customizable report generation Integration with our major distributors

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].