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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 181-190 out of 358

ST

Steve T

04/03/19

3 out of 5

"Not my favorite POS"

What do you like best about Lightspeed Retail? I like that it is iOS compatible across the board. Many stores are switching to an iPad as a sales platform and this is competing with the rest of the programs

AB

Anji B

04/02/19

5 out of 5

"Vend POS Review"

What do you like best about Lightspeed Retail? Ease of use! Searching is made so easy!! What do you dislike about Lightspeed Retail?

JB

Julie Burczyk

04/01/19

5 out of 5

Best Retail Improvement!

PROS & CONS What are the best aspects of this product? My inventory is finally right after two years! Doing a physical count of inventory was simple with the capabilities of running multiple inventory stations at once. Lightspeed Loyalty is seamlessly integrated! Lightspeed also has amazing eCom synchronization.

GJ

Gakwaya Jr E

03/28/19

4.5 out of 5

"Effective and accurate"

What do you like best about Lightspeed Retail? Vend is a real time solution that offers a clear,effective & accurate selling. it has not been so long that i use Vend but so far so good. i highly commend this software for similar business that deal with retail selling.

VH

vicki honeyman

03/14/19

5 out of 5

I like Lightspeed Retail POS!

PROS: The ease of function and use. Once you've gotten over the learning hurdle, the program completely makes sense! I appreciate it's integration with Lightspeed's Ecomm software. If you have an online site, use both these programs!

AU

Anonymous User

03/13/19

5 out of 5

"Lightspeed is a common sense POS system"

What do you like best about Lightspeed Retail? I like that L/S is easy to use. After trail and error, it's functions make sense to me. I like the integration with the POS and Ecomm sites.

HM

Heather M

03/12/19

5 out of 5

"Happy customer for almost 5 years"

What do you like best about Lightspeed Retail? New employees say it's much easier to learn than other systems. It makes it easy to work from home. Integrating eCom and multiple locations is seamless.

AU

Anonymous User

03/12/19

5 out of 5

"LightSpeed is pefect for my small business."

What do you like best about Lightspeed Retail? It is incredibly easy to use. Very little time was spent training my employees to be able to use it well. We had it up and running in no time and it has been smooth sailing ever since. If I can learn how to use it, anyone can.

AC

Abigail Cates

03/07/19

5 out of 5

I love Lightpseed!

PROS: I love Lightspeed! If you run a business, investing in this service is very much advised. The customer service is like none I have experienced; from the onboarding process through those oh-my-goodness moments when you need help right away through their customer service check-ins, every time shines. They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the email again!), they are always friendly and ...

Read more

AC

Abigail C

03/06/19

5 out of 5

"I love Lightspeed!"

What do you like best about Lightspeed Retail? I love Lightspeed! If you run a business, investing in this service is very much advised. The customer service is like none I have experienced; from the onboarding process through those oh-my-goodness moments when you need help right away through their customer service check-ins, every time shines. They follow up to each inquiry with an email documenting your conversation (this means you don’t have to remember it all, you can go look at the ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].