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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 131-140 out of 358

JS

Justin Sims

01/02/21

5 out of 5

Best business decision we ever made was switching to Lightspeed

PROS: Simple to use for all employees. Easy to train employees to use. Integrates with our website and marketplaces such as Reverb and eBay. Purchase orders module is awesome. Able to use on my cell phone when traveling or working from home.

AR

Anonymous Reviewer

12/21/20

4 out of 5

Lightspeed Retail POS

PROS & CONS What are the best aspects of this product? cloud backup and customer service is excellent. Lots of reports easy to pull.

AR

Anonymous Reviewer

12/21/20

4 out of 5

Lightspeed Retail POS

PROS & CONS What are the best aspects of this product? cloud backup and customer service is excellent. Lots of reports easy to pull.

AU

Anonymous User

12/16/20

5 out of 5

"One of the best business decisions we ever made"

What do you like best about Lightspeed Retail? Powerful reports, CRM, Inventory control and integrated online store with a point of sale that is easy to use and easy to implement makes this a no-brainer for a small retail business. It's very easy to use, easy to implement and it's never down. Cloud based is terrific as I can check reports remotely.

AU

Anonymous User

11/30/20

4.5 out of 5

"Awesome Online Point of Sale System!"

What do you like best about Lightspeed Retail? Lightspeed has been a great system for our retail book/gift store. We did a lot of research on point of sale systems and it was (and still is) the best system we can find. Specifically, the software is easy to use, adaptable to most business models, and accessible anywhere. The inventory management feature continues to be superior. We are able to precisely track inventory at all times. The reporting menu is also extensive, which is super helpful.

AU

Anonymous User

07/28/20

3 out of 5

"Just Okay"

What do you like best about Lightspeed Retail? Lightspeed is user friendly and provides detailed reporting What do you dislike about Lightspeed Retail?

DS

Deborah S

07/21/20

5 out of 5

"Griffin Jewelry Loves Lightspeed"

What do you like best about Lightspeed Retail? Lightspeed is an amazing POS system that has changed the way we do business. This icloud based software is easy to navigate when maintaining inventory, tracking sales, and reviewing work orders. As employees we were able to onboard our inventory in a timely manner with the support of Lightspeed customer service. Our customers enjoy the work order “ticket” we give them for jewelry repair as it has a picture of their jewelry. We have been ...

Read more

AU

Anonymous User

07/13/20

5 out of 5

"Excellent POS for a bicycle shop"

What do you like best about Lightspeed Retail? Intuitive platform that is easy to use and teach new staff. All of the functions cover the needs of daily operations, as well as adding a powerful reporting program. Lightspeed integrates with other suppliers and software to increase it's capacity, and that's awesome!

AU

Anonymous User

05/01/20

5 out of 5

"Best POS System Around"

What do you like best about Lightspeed Retail? I have installed numerous POS systems in my 30+ years of experience. LightSpeed is by far the most comprehensive system, yet easiest system to implement and use.

AU

Anonymous User

04/20/20

5 out of 5

"They listen and take action"

What do you like best about Lightspeed Retail? This company cares what it’s customers think and take action to improve their tools. We have had numerous web chats and talks with some of their developers and it’s amazing to see they actually listen.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].