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Lightspeed Retail - POS Software

Lightspeed Retail Reviews in June 2025: User Ratings, Pros & Cons

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4.5

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Lightspeed Retail Reviews & Ratings

4.5

Very Good

Based on 923 ratings & 358 reviews

Rating Distribution

Excellent

(230)

Very Good

(76)

Good

(14)

Poor

(8)

Terible

(30)

Expert's Review

Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ease of uploading and managing inventory across different platforms. The system's cloud-based nature facilitates remote access, enabling seamless business operations ...Read more

Lightspeed Retail pros and cons

  • Cloud-based system providing easy access to information from anywhere.

  • User-friendly interface, making it easy to learn and operate.

  • Integrated inventory management with advanced features and reporting capabilities.

  • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

  • Customer service may be inconsistent at times.

  • Limited customizations and marketplace options for additional apps and connectors.

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Showing 101-110 out of 358

NM

nick mccaffetry

07/01/21

4 out of 5

Lightspeed makes it easy for the user as well as your day to day business operations.

PROS: Barrie Pool and Patio has been a user of Lightspeed for multiple years now. We have found this system extremely reliable, efficient, user-friendly and most importantly the support from the company itself is there when you need it. The system is straight forward and I would highly recommend for people who are just starting up a business or even have an existing business.This system is also very easy to teach new hires. It is quite self explanatory.

DS

Dan Sirkin

05/09/21

4 out of 5

Outstanding POS system!

PROS: Easy to use. Work remotely. Run any kind of report needed. CONS: Web-based system can be slow during peak traffic times

DS

Dan Sirkin

05/09/21

4 out of 5

Outstanding POS system!

PROS: Easy to use. Work remotely. Run any kind of report needed. CONS: Web-based system can be slow during peak traffic times

JG

James Grasso

04/19/21

5 out of 5

Lightspeed makes retailing easier.

PROS: Pros: The user interface was my first draw to Lightspeed. Ease of use and mostly easy workflows pulled me in. We also like the numerous integrated addons available. The multi-store feature works well. CONS: Cons: It did not believe in negative numbers but that is changing. We do not like that custom fields don't save the same way as other standard fields.

JB

Julie Burczyk

04/10/21

5 out of 5

Best Retail Improvement!

PROS: My inventory is finally right after two years! Doing a physical count of inventory was simple with the capabilities of running multiple inventory stations at once. Lightspeed Loyalty is seamlessly integrated! Lightspeed also has amazing eCom synchronization.

AR

Anonymous Reviewer

04/09/21

4 out of 5

Lightspeed – Love this program

PROS: Lightspeed allows me to keep an eye on my inventory and helps me close at the end of the night. It keeps us accountable at the end of the night and acts as a quick audit (product used should match money collected). Customer service has been great and they are available 24/7 - great for our venue as we would need the help after usual business hours.

AR

Anonymous Reviewer

04/09/21

4 out of 5

Lightspeed – Love this program

PROS: Lightspeed allows me to keep an eye on my inventory and helps me close at the end of the night. It keeps us accountable at the end of the night and acts as a quick audit (product used should match money collected). Customer service has been great and they are available 24/7 - great for our venue as we would need the help after usual business hours.

R(

Robin (Robin Thompson) Lutz

04/05/21

5 out of 5

Recommended

PROS: I've been very pleased with Lightspeed's capabilities, accessibility & overall functionality. We've been with Lightspeed going on two years now and remain content with our decision. Their reporting and ease of use are my favorite features.

GW

Grapenuts Wine

04/02/21

5 out of 5

Lightspeed is Top Notch!

PROS: We have been using Lightspeed for 2+ years now. We are thoroughly maximizing the integral components relative to our industry. Currently, we have incorporated the E-Commerce component to achieve higher sales and exposure within our community.

AR

Anonymous Reviewer

04/02/21

5 out of 5

Amazing POS for restaurants

PROS: Amazing customer service 24/7 support access Super easy and friendly to use CONS: I can't take of any problematic. The POS is really adapted to what we need.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].