LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Lightspeed is great

Lightspeed is great! Ive been using it since day 1 of the store and have not had reason to complain. They are always responsive to any sort of needs. Typically it is something on my end, browser update, IP address changes, etc... Many things I have been able to do once Ive watched them. Phone help is qiuck and respectful

We have had a great experience with…

We have had a great experience with Lightspeed retail. Great reporting, adding inventory, great customer service, always there to answer any questions that you may have. We have had nothing but great things to say and do with Lightspeed

Thumbs Up

I have been using Lightspeed for 8 years and absolutely love it. It is very user friendly from the setting up to the day to day use. The people at Lightspeed are all very knowledgeable and professional.

Canadian Gunhub Inc.

Excellent product and service. Been using it for 3 years and we love it

We've been working with LS since our…

We've been working with LS since our inception over 10 years ago and it has been a catalyst for our success. The integration and automation with our key partners is a huge benefit saving us time and money. Being able to access what is happening at the store at any given moment on my phone is also a huge plus. - Josh - Angry Catfish Bicycle

We Love Lightspeed

My name is Michael for The Good Feet Store and we've been using Lightspeed as our POS system for over 3 years now. It is by far the best POS system we've ever used. The custom reporting is a lifesaver, inventory management is easy and accurate, all the POS functions are user friendly, and the customer service is always on point. During the pandemic they have also been very helpful and supportive. I couldn't ask for a better company to work with.

Their support is 2nd to none

Their support is 2nd to none. At my previous employer, the software was $300,000 and I could only dream of this type od support

Always goes down during the busiest…

Always goes down during the busiest times of our day and costs us thousands of dollars worth of customers walking out cause it takes over an hour to come back online and it happened again today but worse an hour before closing.

Ease of use of Lightspeed Software

I chose Lightspeed Retail POS software because apart from system to process my sales I needed an easy and quick way to review my stock levels as well as assess my sales from month to month. Lightspeed did not disappoint. I am able to easily generate reports and I’ve also been able to do away with the cost of engaging an employee to do this. The software is also very accessible for someone who is not familiar with POS plus there are ready videos to help whenever I need do something new that ...

Lightspeed since 2016 and love it! Best decision ever.

We've been using Lightspeed Retail and eCom for almost 4 years now. Switching to their cloud based POS from our old software was the best decision we ever made in our 40 years of business. The customer support agents are always accessible, the system is easy to use, and its helped us grow our business online with our site and by integrating to online marketplaces. I highly recommend LS to any retailer, as it will be easy to transition, easy to use, and a helpful tool to help you thrive in ...