9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 961-970 out of 1417
TP
TLC Pool & Spa Services
11/05/20
Best retail system
This retail system does it all! It has been a wonderful experience from the start. The inventory tracking, the invoicing, Quickbooks integration, time clock, rewards program, and the list goes on of all the awesome features! The customer service is top notch, they are always able to help if you have a question or an issue to resolve (which there are not a lot of issues!!). Highly recommend this!
JA
Joshua Amyot
10/28/20
Such a great product
Such a great product. They are always improving on an excellent POS. Customer service is on point as well.
JA
Joshua Amyot
10/28/20
Such a great product
Such a great product. They are always improving on an excellent POS. Customer service is on point as well.
D
DonnaatSebastiansonthebeach
10/26/20
Best and easiest to use system I've worked with
I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing! I have not come across a single scenario in the build that isn't already addressed within the system. And the video tutorials are well done, explaining processes step by step, The technical support team are quick to respond and follow through issues to resolution. I recommended Lightspeed to two colleagues ...
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D
DonnaatSebastiansonthebeach
10/26/20
Best and easiest to use system I've worked with
I worked with other POS systems in the past and find Lightspeed much more user friendly than the others. You can build your menu in literally a few hours and the flexibility is amazing! I have not come across a single scenario in the build that isn't already addressed within the system. And the video tutorials are well done, explaining processes step by step, The technical support team are quick to respond and follow through issues to resolution. I recommended Lightspeed to two colleagues ...
Read more
TM
Tegan Moss
10/25/20
Powerful and Efificent POS
Lightspeed is a powerful tool that allows us to efficiently process sales, manage inventory, and run our ecommerce store. We highly recommend it.
TM
Tegan Moss
10/25/20
Powerful and Efificent POS
Lightspeed is a powerful tool that allows us to efficiently process sales, manage inventory, and run our ecommerce store. We highly recommend it.
RK
Rebekah Keenan
09/08/20
I absolutely love this POS
I absolutely love this POS! It takes some time to navigate and learn how to use it, but the customer service techs are always around to help and teach you. After you figure it out, o does it make life easier!! Automatic reordering is my life saver especially when you have a body piercing jewelry store where there is (literally) thousands of pieces of jewelry to count and order over and over. Worth every penny to me
EF
Elysian Fields
09/07/20
My experience with Lightspeed
I have been in corporate retail for 35 years, including fortune 50 size companies. Lightspeed is easy to use, easy to train and for the most part, does everything I need it to do. I would have no problem recommending Lightspeed to any small company.
EC
Ecology Center
09/04/20
Happy new Lightspeed customer
We have only been using Lightspeed for a short time. We switched from a very old POS system, and the LS team helped up a lot in transferring our information over. We love that the Retail platform is completely integrated with the eCom platform. That cuts down on half the workload! The interface is super easy to use and easy to train staff on. I also appreciate the online training modules available so that staff can learn at their own pace. It would be great if there was a 24-hour chat ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
