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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 941-950 out of 1417

TB

Two by Two Pets

12/14/20

5 out of 5

Delivers what they promise.

We have been using lightspeed since March 2019 and have not been disappointed at all. From the initial demo to going live the Lightspeed team has been there to help us every step of the way. We have pet store with thousands of SKUs and this was our first POS. We chose Lightspeed because we wanted a POS system with a trusted and robust back office. The set up, importing of all our existing inventory was a breeze. The system is very user friendly and easy to navigate and manage. The fact that ...

Read more

BM

Barry Mogus

12/13/20

5 out of 5

A very happy user of Lightspeed …

We here at Douglas Ridge Rifle club have been using Lightspeed for about 4 years. We have been very happy with how Lightspeed works and what it has do for us. We now have everything that DRRC owns inventoryed on Lightspeed we have three disciplines using Lightspeed register to record sale and inventory of Ammuntion. It has been great having all of our inventory on Lightspeed. All of our officers and board of directors can access our inventory and sales from any computer that is available to ...

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MH

Marie Harrell

12/07/20

5 out of 5

Definitely worth your time to try it

We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008. In fact it can easily be used with just an iPad! We are not computer savvy at all and this system has never confused us or new employees. We love everything about this system! So much that if we ever strike up a conversation with a fellow business owner that mentions they are thinking about a new system you better believe they are going to hear all about ...

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MG

Michael Gallagher

11/27/20

5 out of 5

Great product, great people.

This is Michael Gallagher from The Good Feet Store in Connecticut. Through the Pandemic Lightspeed has been incredibly helpful and understanding. The POS system is awesome but I want to highlight the people there as well. They have great tech support and they really care about your situation. I can't thank them enough for their support this year.

MD

Melissa Dalziel

11/26/20

5 out of 5

LS is our go to platform!

LS is our go to platform! It's ease of use makes everything so much easier for inventory and our sales. I would not ever switch.

MC

Mw. Cracco

11/24/20

5 out of 5

Tevreden van mijn kassasysteem & de…

Tevreden van mijn kassasysteem & de klantenservice :)

MC

Mw. Cracco

11/24/20

5 out of 5

Tevreden van mijn kassasysteem & de…

Tevreden van mijn kassasysteem & de klantenservice :)

BM

Becca M

11/22/20

5 out of 5

Awesome Online Point of Sale System!

We have been using Lightspeed for over 3 years. It has been a great system for our retail book and gift store. We did a lot of research on point of sale systems and it was (and still is) the best system we can find. Specifically, the software is easy to use, adaptable to most business models, and accessible anywhere. The inventory management feature continues to be superior. We are able to precisely track inventory at all times. The reporting menu is also extensive, which is super helpful. ...

Read more

BM

Becca M

11/22/20

5 out of 5

Awesome Online Point of Sale System!

We have been using Lightspeed for over 3 years. It has been a great system for our retail book and gift store. We did a lot of research on point of sale systems and it was (and still is) the best system we can find. Specifically, the software is easy to use, adaptable to most business models, and accessible anywhere. The inventory management feature continues to be superior. We are able to precisely track inventory at all times. The reporting menu is also extensive, which is super helpful. ...

Read more

SO

Susan Ostrov

11/19/20

5 out of 5

I find Lightspeed a great tool for retail

I find Lightspeed very easy to handle, simple to learn and great for reports. I also find the staff who train and are available for any questions or problems to be extremely helpful and knowledgeable.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].