9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 881-890 out of 1417
RT
Royal Taj
05/21/21
This is so dependable product that we…
This is so dependable product that we have never thought of switching from it in past 7 years. grate reporting system, grate support.
ES
Eddie Suarez
05/19/21
We're FootWorks Running
We're FootWorks Running, a small locally owned running specialty store in Miami, FL. We switched to Lightspeed about 3 years ago. We looked into RICS and LS and chose LS. We're very happy with the platform and their support staff. I also recommend using Lightspeed Payments. We just switched from Cayan Genius/TSYS/First Data. Our credit card processing is much better now, integrated, and we're not calling 3 different companies for help.
DV
Darren Vick
05/19/21
The Lightspeed or Shogo software is…
The Lightspeed or Shogo software is good but what lets the whole experience down is the level of software support. If you plan to map your Lightspeed software to your accounts software the support behind any issues you experience along the way is very poor. I've dealt with all the top accountancy software support teams over the years and sadly Lightspeed support not only appear inexperienced but lack initiative to quickly solve basic problems. You often end up playing email tennis over many ...
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DV
Darren Vick
05/19/21
The Lightspeed or Shogo software is…
The Lightspeed or Shogo software is good but what lets the whole experience down is the level of software support. If you plan to map your Lightspeed software to your accounts software the support behind any issues you experience along the way is very poor. I've dealt with all the top accountancy software support teams over the years and sadly Lightspeed support not only appear inexperienced but lack initiative to quickly solve basic problems. You often end up playing email tennis over many ...
Read more
KB
Kenny Brown
05/18/21
Tricon Sports lightspeed Experience
We have been using Lightspeed for a bit now and we find it quite helpful for our company. The customer service is always reachable and they always keep us up to date on things. That great service paired with their ecommerce capabilities have really helped us streamline and increase our online sales. Great overall experience and I would recommend to other.
TV
Tony V
05/18/21
Lightspeed at Lobos Coffee Roasters
I have been using Lightspeed for the last 6 month since we open our coffee house. Here are some of my thoughts on the software. Lightspeed is easy to use and easy setup. It a very cost-effective system as I looked at multiple system. They have added on options that help with online order (which I have not activated yet, but I plan to). I would like to be able to customize live reports. Example; compare hour by hour from last week to this week. Or be able to compare trends from week to week ...
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RL
Roman le furaut
05/17/21
Bonjour
Bonjour, je crois que c'est la première fois que j'écris un avis sur internet. Je suis professionnel de la restauration. J'ai une dizaine d'établissements qui fonctionnent avec lightspeed (historiquement IKENTOO). J'aurai aimé mettre 0 en étoile mais c'est impossible.Depuis quelques mois, il faut dire les choses sans filtres, c'est une catastrophe.Le téléphone ne répond pasLe service commercial est incompetentLes nouveaux modules proposés sur le site sont inconnus des télé-opérateurs.Le ...
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RL
Roman le furaut
05/17/21
Bonjour
Bonjour, je crois que c'est la première fois que j'écris un avis sur internet. Je suis professionnel de la restauration. J'ai une dizaine d'établissements qui fonctionnent avec lightspeed (historiquement IKENTOO). J'aurai aimé mettre 0 en étoile mais c'est impossible.Depuis quelques mois, il faut dire les choses sans filtres, c'est une catastrophe.Le téléphone ne répond pasLe service commercial est incompetentLes nouveaux modules proposés sur le site sont inconnus des télé-opérateurs.Le ...
Read more
JP
Joseph Pilotte
05/13/21
Old orchard group is very satisfied…
Old orchard group is very satisfied with our experience
VN
Vahid Navissi
05/11/21
Great Pos System
Lightspeed is such a easy pos system! The customer support service is so great everytime we need help with something on lightspeed we get a quick response & excellent service. Very Recommended to use this POS System! Vahid Navissi @ Cafe Bendicte
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
