9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 821-830 out of 1417
C
customer
09/23/21
POS System+
We've been using Lightspeed Retail as our point of sale system for many years and it offers an easy way to manage inventory, customers, purchasing and connections to receipt and label printers. In addition to the base functionality Lightspeed also offers add-on modules to handle account, analytics, ecommerce, and marketing. The Lightspeed support team offers prompt replies to requests. Lightspeed Retail is a great solution for small and medium businesses looking to streamline their ...
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PT
Patrice Tremblay
09/22/21
Invest in you business futur …
I am The owner of a small store in Montreal called geekstuff and I was running a pos with a lot of restriction and was clearly not made by a compagny that understand retail, now that I switched to lightspeed, I feal it was the best business decision I made so far, all of the feature save me several hours a week. The inventory management, customers management, reporting and the PO's are the best I have used so far, I have tryed acomba, clover and eposnow and even with the fee I had with ...
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JA
Jeffrey Andrews
09/21/21
Best business decision
I have been using Lightspeed for over two years now. This was the best decision I have ever made (excluding marrying my wife)
LM
Luigi Minerva
09/20/21
I love Lightspeed
I love Lightspeed. The cloud makes programming and adjusting on the fly easy. It’s super easy to train staff, split tables, access old bills and more. It works perfectly with how I run my business right now.
EB
El Boutique
09/19/21
More than a POS
I really like how they are always integrating with new products and brands. Just like us, staying up to date with other companies. Their customer service is unmatched. I will keep renewing my contract yearly as I have been for the past five years. They are always willing to work with you. When covid hit things were slow and they called me with a solution to a lot of things that would drive people to my online store. They are more than a POS.
LA
Laurie Ann ANDJELIC
09/19/21
New with Lightspeed,,
New with Lightspeed,,, no regrets. Easy to use,,, clear , simple and amazing support team
MP
Minh Phat
09/13/21
Best customer service
Date of experience: September 14, 2021
JA
Joshua A
09/10/21
"Great POS system for restaurants!"
What do you like best about Lightspeed Restaurant? Ease of use, and sleek design. Great support as well! What do you dislike about Lightspeed Restaurant? There were a few small functionality features that we disliked initially, but their support team took our feedback and fixed them for us. What problems is Lightspeed Restaurant solving and how is that benefiting you? We have multiple sites and restaurants and we can monitor them all remotely.
B&
Byron & Kerrie of Papa Wheelie
09/10/21
The last 2 years Lightspeed has chosen…
The last 2 years Lightspeed has chosen to shove major issues under the rug, refuses to address. Escalates to where? How would you rate a software that changes your cost of goods to ZERO? What about taking 2 months to fix an export issue? How about no updates on services offered. I could go on. Look else-ware...I am.
JA
Joshua Amyot
09/08/21
Great POS product, highly recommended!!
We're using Lightspeed now at almost 10 of our locations. Service is always on point, our rep Andrew is always there to answer questions when needed. They even added some functionality features to the app specific for us, which is almost unheard of in the industry. We use their POS at full service restaurants and cafeterias, even a few beavertails locations. Definitely recommend. Josh, Food services manager, Bytown Catering
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