9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 771-780 out of 1417
SC
Sarah C. Clark
01/17/22
Rest. Pos
We have Lightspeed Restaurant POS for our cocktail lounge at our boutique hotel and we love it! It's user-friendly, tech support is a call/click/email away and more importantly it integrates with our PMS at our hotel. We have even subscribed to the retail POS for our gift shop. Great product!
DR
Dee Rodkey
01/17/22
I'm an Independent Avon Representative…
I'm an Independent Avon Representative - I got Lightspeed for my home based business - I turned my garage into my little Avon Shed - No I don't do thousands in sales every day week or month but I do love Lightspeed for being able to take credit cards and cash and to keep inventory on hand - Lightspeed is amazing for both plus will make doing my taxes easier and correctly - I've already shared how awesome lightspeed is to other Avon reps and friends with businesses - I'm absolutely 100% ...
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SC
Sarah C. Clark
01/17/22
Rest. Pos
We have Lightspeed Restaurant POS for our cocktail lounge at our boutique hotel and we love it! It's user-friendly, tech support is a call/click/email away and more importantly it integrates with our PMS at our hotel. We have even subscribed to the retail POS for our gift shop. Great product!
DR
Dee Rodkey
01/17/22
I'm an Independent Avon Representative…
I'm an Independent Avon Representative - I got Lightspeed for my home based business - I turned my garage into my little Avon Shed - No I don't do thousands in sales every day week or month but I do love Lightspeed for being able to take credit cards and cash and to keep inventory on hand - Lightspeed is amazing for both plus will make doing my taxes easier and correctly - I've already shared how awesome lightspeed is to other Avon reps and friends with businesses - I'm absolutely 100% ...
Read more
TS
Thomas S
01/15/22
"Lightspeed has been fantastic for our business"
What do you like best about Lightspeed Restaurant? Lightspeed is incredibly user friendly which makes training our staf a breeze! It is very customizable and we can update it on the fly. What do you dislike about Lightspeed Restaurant? I wish that it had better reporting per server. The data exists, but lightspeed reports do not allow for it. Recommendations to others considering Lightspeed Restaurant: Worth it! What problems is Lightspeed Restaurant solving and how is that benefiting ...
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TS
Thomas S
01/15/22
"Lightspeed has been fantastic for our business"
What do you like best about Lightspeed Restaurant? Lightspeed is incredibly user friendly which makes training our staf a breeze! It is very customizable and we can update it on the fly. What do you dislike about Lightspeed Restaurant? I wish that it had better reporting per server. The data exists, but lightspeed reports do not allow for it. Recommendations to others considering Lightspeed Restaurant: Worth it! What problems is Lightspeed Restaurant solving and how is that benefiting ...
Read more
MM
Mike M
01/06/22
"Absolute Gong Show"
What do you like best about Lightspeed Restaurant? There is nothing to like about this software. The sales pitch is misleading and not what you get. What do you dislike about Lightspeed Restaurant? There is nothing good about this software. Lightspeed's sales pitch misleads and is not what you get, so much so that we had to cancel our subscription to minimize the damage this software has already caused. Furthermore, they send you the hardware with the promise that you can talk to their ...
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RL
Ryan Legere
12/29/21
lightspeed has been wonderful to work…
lightspeed has been wonderful to work with. easily update and change menu its at the Chilliwack airport restaurant. customer service is always easy to deal with
RL
Ryan Legere
12/29/21
lightspeed has been wonderful to work…
lightspeed has been wonderful to work with. easily update and change menu its at the Chilliwack airport restaurant. customer service is always easy to deal with
AY
Astrid Young
12/28/21
Responsive customer service, awesome POS
We selected Lightspeed as our restaurant POS in 2018. I am always impressed at how responsive they are to any customer service or support request - they solve issues promptly and always follow up to ensure our success. I like the fact that they are so receptive to new feature requests and will even let us know when they've been implemented. If there are any negatives at all, it's that the system itself is a lot deeper and more complex than the average POS system, so the learning curve is a ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
