9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 761-770 out of 1417
BB
Brian Boedo
02/14/22
Great POS software for our brick and morter
We had used different POS for years. It constantly outdated and rigid to use. Lightspeed had been a breath of fresh air. Items were easy to populate with pre loaded catalogues from several industries. Customer service and support is top notch.
G
Gord
02/09/22
Happy overall
o/k , I have used another POS system prior to this one and love how easy it was to use but I did not like how dishonest they were in the monthly costs and then all of a sudden after the first year they come up with a yearly fee on top of the monthly fee so I switched to Lightspeed. It was harder to get going than the last system and I do like the features of the till display on the old system but I guess in time I will become accustomed to this new system. I do like that they have their own ...
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L
Ldp
02/06/22
very easy to use and train on
very easy to use and train on. Great customer service. I am a happy long term customer
TV
Tony V
02/01/22
"Lightspeed POS"
What do you like best about Lightspeed Restaurant? Lightspeed Pos is a good system. I would recommend it to anyone. There is an item of note. Lightspeed gift cards need to provide a gift card receipt and have the ability to provide a printed balance to our guests. It doesn't do any of these as of right now. Not a significant issue, but it does need to be addressed. What do you dislike about Lightspeed Restaurant? Gift Card process. It's time-consuming, and you can't even provide a receipt ...
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SD
Shayne Dixon
01/30/22
This software is missing a lot of features
This software is missing a lot of features and appears half finished. E-commerce integration is terrible and incomplete, stock sold online does not adjust stock levels in bricks and mortar store. There are a vast majority of missing features that should really exist given other point of sale options out there in 2022.
CP
Cynthia P
01/27/22
"Great POS System"
What do you like best about Lightspeed Restaurant? Lightspeed is an easy point-of-sales system to use, especially for small businesses. As an accountant, I find it easy to navigate and pull the needed reports. What do you dislike about Lightspeed Restaurant? I don't really have anything that I necessarily dislike with Lightspeed. If I could suggest, it would be to update its interface. It would be great if it had a more modern and user-friendly look. What problems is Lightspeed Restaurant ...
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F
Frank
01/20/22
Perfect system for our high paced business
When we decided to explore for a new POS system for our business, we were looking for a system that would be very user friendly, easy to install, good solid remote help desk and overall, a system that would be speed up our service. Due to the fast responses from lightspeed we were completely informed with the solution offered and had a quote in our inbox within no time. Very accurate, detailed and excellent service. Now 5 weeks later, the system is up and running in our operation in ...
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F
Frank
01/20/22
Perfect system for our high paced business
When we decided to explore for a new POS system for our business, we were looking for a system that would be very user friendly, easy to install, good solid remote help desk and overall, a system that would be speed up our service. Due to the fast responses from lightspeed we were completely informed with the solution offered and had a quote in our inbox within no time. Very accurate, detailed and excellent service. Now 5 weeks later, the system is up and running in our operation in ...
Read more
NT
Nadine Tessier
01/18/22
Percfect for a small restaurant!
We are a small restaurant and we switch to Lightspeed 4 years ago. Everything has been a plus for us, the price, the simplicity of use, all the features that are helping us in our daily operation. In our business we need something reliable, we are not computer pro. And you dont want to change your system every year. We are very satisfy with the Ligntspeed POS for restaurant.
NT
Nadine Tessier
01/18/22
Percfect for a small restaurant!
We are a small restaurant and we switch to Lightspeed 4 years ago. Everything has been a plus for us, the price, the simplicity of use, all the features that are helping us in our daily operation. In our business we need something reliable, we are not computer pro. And you dont want to change your system every year. We are very satisfy with the Ligntspeed POS for restaurant.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
