LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

"Usre friendly"

What do you like best about Lightspeed Restaurant? Very Easy and user-friendly app. Easy to manage the business What do you dislike about Lightspeed Restaurant? Not sure what to say. Its a very good POS What problems is Lightspeed Restaurant solving and how is that benefiting you? why there should be a problem :)

Lightspeed is the bomb! Just what I needed for my campus bookstore!

This software is extremely user-friendly. With everything from the POS to back office functions I find it to be so useful. One of my favorite features is the inventory management! The reports you can run are very helpful, the way you can sort items on a PO, the quick edit feature... so many great areas of functionality! Customer service really seems to care and they take suggestions seriously. It seems they are constantly striving to improve and cater to customer needs. I am keeping better ...

Lightspeed is a great program

Lightspeed is a great program. We have enjoyed it. It is user friendly and any problems that we have the customer service is excellent.

I am a new business owner and this is…

I am a new business owner and this is my first POS system for this business. Lightspeed has been awesome. Always helping when I need it. The support has been wonderful and the product specialists have been very thorough and helpful. Thank you Lightspeed for making this easy. Kimberly Humphrey Luna's Treasures

POS can be difficult to navigate at…

POS can be difficult to navigate at times, but with Lightspeed support they take care of everything for you. Its like they have your back Thank you Lightspeed, Kevin Perry Great Southern Music

ONLINE ORDER REFUND PROCESS MISLEADING & ARCHAIC

THE ONLINE PLATFORM -REFUND AN ORDER- From The back of the house, you can access all your online orders and modify them. This is also the place where you update the status of an order. If you need to refund a customer you: Select Update - update Status - a new page opens where you can select under Payment Status: Paid Awaiting Payment Refunded Partially Refunded Well, you will think that if you select "Refunded" your status update is processing now the refund. You are wrong, this does ...

We love how easy this was to set up

We love how easy this was to set up. It does not require buying $20,000 worth of equipment like our first POS system did back in 2008. In fact it can easily be used with just an iPad! We are not computer savvy at all and this system has never confused us or new employees. We love everything about this system! So much that if we ever strike up a conversation with a fellow business owner that mentions they are thinking about a new system you better believe they are going to hear all about ...

Definetely recommend

LS has been essential to the growth of our business. Their POS is very reliable and easy to use. With their various integrations, LS has allowed us to go through the pandemic! Kudos to the whole team and thank you for putting out a amazing product.

HORRIBLE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I wish I did not have to give lightspeed one star. It has been the most difficult program to use and the support is horrible. They have no idea how to help you. The support has no idea what to do. It has affected my business poorly and has cost money and time. Choose anything else but Lightspeed!! They hire great sales people who promise the world and you get scammed.

Naturally Bongins Inc. Experience With Lightspeed Retail POS

We are a small cannabis retailer in Ontario originally a headshop and from the start of our business it had been difficult to find companies who would work with a company relating to cannabis until we found Lightspeed. From day one they were extremely helpful in assisting us with our setup and the overall customer service we receive from them has been above and beyond. The 24/7 customer service was a huge aspect for us as a small business we work all day everyday and having the availability ...