LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Recommend for any small restaurant

We've been using Lightspeed Restaurant at The Greek Souvlaki House in Ottawa for over a year now and it's made a huge impact on the day to day in the restaurant. We moved from Squirrel POS and the difference has been night and day. From speed, ease of use for new staff, customization, and to be able to make quick changes on the go & the amount of full integrations they offer has made it defiantly worth it for us. Highly recommend to any small restaurant.

Lightspeed is the whole package

Lightspeed is the whole package. Please let me explain: Our group's bookstore desperately needed a POS/Inventory system. No way to track inventory or profit margin. Also want to note that it's just myself. I am responsible for the book work of 18 churches within our group as well as the Christian Bookstore store front and everything involved with that. I am also limited to only 28 hours a week. I said that to say this, without the incredible performance, kindness, patience and persistence ...

Lightspeed has it all for Small Biz

I switched over to Lightspeed two years ago, and my experience has been positive. The start up training and ongoing support is very good, and the seamless connection from POS, back office, and payments works perfectly. I recommend this company for your small business needs.

We've Moved at Lightspeed with Lightspeed

Grass Roots Health has two retail locations in two adjacent states and a wholesale dispensary. We were entirely analog previously and had even tried a different POS system initially. So we're clear on what terrible truly is. We were able to utilize our entire pre-existing setup with only a few modifications. I - nor anyone within our ranks - do not have a tech background.I researched for months and talked with several competitors. But between their amazingly useful videos and their customer ...

Love the customer service

Love the customer service, top notch. Always available when I need them.

Lightspeed and the rise of Partly Cloudy Inc…

Lightspeed has helped Partly Cloudy Inc in a huge way others come with too many restrictions Lightspeed offers true freedom CEO Kiwann Williams

I recommend Lightspeed POS Systems.

When I was looking for a POS system for my retail store lightspeed came up on my search, so I gave them a call spoke to a sales rep and he explained all the details and what to do. It was so easy and quick to get the system great customer service in everyway.

Skyler's Lightspeed Retail review

As the owner of a new retail start up, I appreciate that Lightspeed was able to quickly explain to me how they can help us. I like that the soft ware is easy to use once it is set up and I like that it is very flexible in how you use it.

2 WEEK OLD USER! TRUE REVIEW AFTER 2 WEEKS.

Customer Support: 2 out of 5 Software 4 out of 5 Customer Service: I currently have been using Lightspeed and I signed on about 2 weeks ago. In these past 2 weeks it has been hard to get in touch with individuals over the phone like 1.5 hr wait till I gave up. When you email your account rep they forward this email to whoever you need to speak to but nothing gets resolved. I have been trying to email my billing individual because the printer I received was not the one I ordered. He has yet ...

Great POS system with a very user…

Great POS system with a very user friendly app! Simply made it easy to look after my business :)