9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 681-690 out of 1417
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dibaggio
10/05/22
Lightspeed Retail + eCom
Lightspeed Retail connected to lightspeed eCom is absolutely the best combination I can imagine. Having worked with it over a year now this is by far the best solution, and I have created many sites for all types. I don't understand the negative reviews; LS price is absolutely more than reasonable, support and training are second to none, products are very intuitive once you learn them, and the results are just great. No complaints at all. I highly recommend it. None better.
JP
John Passini
09/30/22
Got Comics, Inc.
Our comic book retailer has been using various iterations of Lightspeed since we open our store in 2010. We're currently using the Lightspeed Retail version. The software is flexible and easy to use. Customer service is usually quite responsive. It is constantly checking for bugs that affect the software performance. We would recommend Lightspeed to other retailers.
RO
Roberto Ornelas
09/28/22
Business Builder!
Amazing system!! Inventory, sales, personnel, everything under control (and from anywhere) in my business.
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Diana
09/26/22
we are 7 months into this software and…
we are 7 months into this software and are still not using it due to differing tech information and incomplete product listings. they are chronically understaffed and over the course of the 7 months of trying to work with them it has not improved.
ZL
Zach Lee
09/12/22
Lightspeed Retail - 2 Year Review
After having used Lightspeed for nearly 2 years, I have some thoughts about the service. Lightspeed had the right idea initially - a cloud-based POS system with eCommerce connectivity. Unfortunately, they do not communicate with the Lightspeed community very often and there are many outages that are unspoken of and do not show on the status page. Lightspeed has been buying out other POS platforms (such as Vend, NuORDER, Upserve, etc) and seem to put more of their attention to these ...
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A
andy
09/11/22
Support is fast and helpfull
Date of experience: September 12, 2022
TV
Tereza Vesela
09/10/22
Sizing Filter, Price Tag Layout
I would very much appreciate if filter for Size can be added in the near future. Right now we are unable to understand sizes available in the inventory. Also, on price tags, new layout would be appreciated. If there could be separate line for attributes.
KB
Karen Burnison Smith
09/05/22
I would like to be able to do labor…
I would like to be able to do labor tracking in the system I would like to see wages in the report Thanks
PW
Pierre Weber
08/31/22
Overpriced Nightmare: Lightspeed POS
Lightspeed POS is an absolute disaster – not only is the system unreliable and slow, but their customer service is horrendous. And to top it all off, they have the nerve to charge outrageous prices for this mess of a service! Stay away from Lightspeed POS, save your money, and spare yourself the frustration.
DC
Donna Cynova
08/28/22
The best POS Software with internet…
The best POS Software with internet sales integration!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
