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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 671-680 out of 1417

NL

Nick Lemon

11/09/22

5 out of 5

My experience so far has been…

My experience so far has been brilliant, had to call up today and Jess at customer service was absolutely fantastic and sorted it straight away definitely a credit to the company.

DF

David Ford

11/07/22

4 out of 5

Extremely helpful

Date of experience: November 08, 2022

G

Garry

11/06/22

5 out of 5

The system is easy to operate and…

The system is easy to operate and generally reliable.

AC

Andra Cooper

11/01/22

5 out of 5

Great service

Great service, Everything installed to perfection, everything was explained to me and any queries were answered. Left my place clean and tidy with a super fast connection. A special thanks to Joks, excellent customer service and probably the happiest bloke i have ever met in my life.

BC

Becky Callaway

11/01/22

5 out of 5

Love Lightspeed

Love Lightspeed! Very easy to navigate through! Customer Service is wonderful!

D

DD

10/31/22

5 out of 5

Lightspeed broadband A+

We had light speed installed after talking to Robert Copeland . All I can say is it’s amazing . Only £30 initial set up fee and then 12 months free broadband. My son who plays a lot of Xbox says it’s brilliant . So happy we tried lightspeed. Thankyou Robert .

NA

nick alexander

10/27/22

5 out of 5

Fantastic service

Fantastic service. Really speedy broadband so much faster than Sky. Turned up when they said they would, plenty of pre appointment communication. Jordan and Sham who installed the wires were fantastic, polite and very knowledgeable. Would highly recommend Lightspeed. TY. Parent of 2 very happy teenagers.

CC

Capitol Cyclery

10/27/22

5 out of 5

Best POS

Best POS! User friendly and Best Customer Service!

C

Charmaine

10/27/22

5 out of 5

Live chats and support

Live chats and support and Lightspeed's patience and understanding

I

ISA

10/27/22

4 out of 5

Lightspeed works well sometimes

Lightspeed works well, usually, but the reason why it isn’t 5 stars is because we have regular (at least once a month) interruptions and their system goes down. Definitely need to work on this!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].