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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

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4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 501-510 out of 1417

SH

Sean Horsfall

10/23/23

5 out of 5

Lightspeed has been great to work with…

Lightspeed has been great to work with and the Front of House team loves the intuitive interface. We also love the seamless integration with Open Table!

LG

Lizzie Goedemé

10/23/23

5 out of 5

best service in the world

best service in the world! Personal help by Stan = the best. Whenever something unclear, Stan is always ready to explain everything.

LG

Lizzie Goedemé

10/23/23

5 out of 5

best service in the world

best service in the world! Personal help by Stan = the best. Whenever something unclear, Stan is always ready to explain everything.

SH

Sean Horsfall

10/23/23

5 out of 5

Lightspeed has been great to work with…

Lightspeed has been great to work with and the Front of House team loves the intuitive interface. We also love the seamless integration with Open Table!

AL

Administration Le Marshall

10/22/23

5 out of 5

I’ve had wonderful customer service…

I’ve had wonderful customer service from our account manager Benjamin Katsof, he’s been a key factor in us chosing Lightspeed Payment and and we couldn’t be happier with the service we’re getting.

AL

Administration Le Marshall

10/22/23

5 out of 5

I’ve had wonderful customer service…

I’ve had wonderful customer service from our account manager Benjamin Katsof, he’s been a key factor in us chosing Lightspeed Payment and and we couldn’t be happier with the service we’re getting.

LP

Linh Phu

10/19/23

5 out of 5

Cat Tran was very helpful and friendly

Cat Tran was very helpful and friendly. She knows what to do and answered all my questions quickly.

TS

The Sajeria

10/19/23

5 out of 5

Customer service is super friendly and…

Customer service is super friendly and knowledgeable. The call back function works is well. Great and straight forward system.

TS

The Sajeria

10/19/23

5 out of 5

Customer service is super friendly and…

Customer service is super friendly and knowledgeable. The call back function works is well. Great and straight forward system.

LP

Linh Phu

10/19/23

5 out of 5

Cat Tran was very helpful and friendly

Cat Tran was very helpful and friendly. She knows what to do and answered all my questions quickly.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].