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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in June 2025: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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Starts from $69/Month

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Expert's Review

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with an intuitive interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 491-500 out of 1417

TU

Tasnim Upama

10/24/23

5 out of 5

Highly recommended Sophia from UK

Highly recommended Sophia from UK. At the beginning of our experience with light speed was worse till I found Sophia. From cash management to register closures, everything was scattered. Ar some point we were thinking we will get rid of light speed in some stage. But with help of Sophia, today I am able to manage our accounts and everything very smoothly. She is the best support person among hundreds I reached out to so far in lightspeed on light speed as well as xero. Although there was ...

Read more

B

Bernal

10/24/23

5 out of 5

A satisfied customer for more than 10…

A satisfied customer for more than 10 years. Lightspeed. Our account manager is always helpful. Also a good solution for medium-sized companies

J

Jenny

10/24/23

5 out of 5

Excellent help from Elliot

Excellent help from Elliot - account manager UK, for helping us through the processes of new PDQ terminals that will integrate with our POS and for answering all my questions.

C

CORNEEL

10/24/23

5 out of 5

Beste POS system around!

The Lightspeed restaurant POS system is highly recommended. User-friendliness at its best.

N

N.S

10/24/23

5 out of 5

Support to the Rescue

I had a power outage during a chaotic time at our restaurant and Liam was able to get straight to the issue and provide a solution. He was also super patient with us as we were handling our lunch rush while troubleshooting. We would like to thank Liam for his excellent support!

TU

Tasnim Upama

10/24/23

5 out of 5

Highly recommended Sophia from UK

Highly recommended Sophia from UK. At the beginning of our experience with light speed was worse till I found Sophia. From cash management to register closures, everything was scattered. Ar some point we were thinking we will get rid of light speed in some stage. But with help of Sophia, today I am able to manage our accounts and everything very smoothly. She is the best support person among hundreds I reached out to so far in lightspeed on light speed as well as xero. Although there was ...

Read more

B

Bernal

10/24/23

5 out of 5

A satisfied customer for more than 10…

A satisfied customer for more than 10 years. Lightspeed. Our account manager is always helpful. Also a good solution for medium-sized companies

J

Jenny

10/24/23

5 out of 5

Excellent help from Elliot

Excellent help from Elliot - account manager UK, for helping us through the processes of new PDQ terminals that will integrate with our POS and for answering all my questions.

N

N.S

10/24/23

5 out of 5

Support to the Rescue

I had a power outage during a chaotic time at our restaurant and Liam was able to get straight to the issue and provide a solution. He was also super patient with us as we were handling our lunch rush while troubleshooting. We would like to thank Liam for his excellent support!

C

CORNEEL

10/24/23

5 out of 5

Beste POS system around!

The Lightspeed restaurant POS system is highly recommended. User-friendliness at its best.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].