9.1
Spot Score
Revive your restaurant with contactless technology.
Add to compare
Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Log in Required to View Reviews
Filter results
Sort by :
Showing 471-480 out of 1417
MT
Michalis Tomazos
10/29/23
My experience with support was…
My experience with support was excellent, the technical department also went the extra mile to help us with an issue we had and resolved it perfectly. Special thanks to Joost!!
I
Ioanna
10/29/23
FRAUD ALERT
Careful which company you hand over your card and banking details. Lightspeed is a fraudulent company that charges arbitrary amounts at arbitrary time periods also. We have been with POSIOS before it was bought by Lightspeed, then with Lightspeed for a grand total of 12 years. They introduced a fee last year to exempt us from the merchant processing services, now they charge us this exemption fee and they also charge us for "transaction charges" even though they do not process any ...
Read more
I
Ioanna
10/29/23
FRAUD ALERT
Careful which company you hand over your card and banking details. Lightspeed is a fraudulent company that charges arbitrary amounts at arbitrary time periods also. We have been with POSIOS before it was bought by Lightspeed, then with Lightspeed for a grand total of 12 years. They introduced a fee last year to exempt us from the merchant processing services, now they charge us this exemption fee and they also charge us for "transaction charges" even though they do not process any ...
Read more
J
Jennifer
10/28/23
Noel was very good & efficient.
Date of experience: October 29, 2023
CJ
Carol Jefery
10/28/23
Service
Service? What service. When you really need to talk with support on the phone you can never get on to them.
CJ
Carol Jefery
10/28/23
Service
Service? What service. When you really need to talk with support on the phone you can never get on to them.
MM
Movsum Mirzazadeh
10/26/23
We are super happy with system and…
We are super happy with system and trainer Josephine. Everything goes smooth and simple. Helpline is always available which it is very great for us. We appreciate to Josephine for everything.
SG
Seger Gekiere
10/26/23
Het contact met accountmanager Jie Shen…
Het contact met accountmanager Jie Shen en zijn feedback was optimaal.
CT
Chris Theodosi
10/26/23
The difference between lightspeed and…
The difference between lightspeed and other POS companies is their staff. Every time we need help or support with implementing something Adam K has been able to facilitate and help us make it happen!
DK
Dawood Kajee
10/26/23
Thank you David Hui for all your…
Thank you David Hui for all your assistance. All my questions were answered in good time. Great customer service
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
