9.1
SpotScore
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
Add to compare
Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Filter results
Sort by :
Showing 461-470 out of 1417
UH
Usman Hashmi
10/30/23
One of the best POS available in the…
One of the best POS available in the market. The support staff is always there 24/7 to help and guide us if we encounter any problem. Pieter Verheye is a gem of a person with high expertise in the company and is equipped with the best knowledge of the POS. Hats off and keep doing what you guys are doing. A very happy customer and a client. Will definitely recommend!
D
dean/scott
10/30/23
$1300 in and still trying to on board. everything is done thru email and youtube . has been painful.
still trying to on board.
J
Josh
10/30/23
We have had no assistance importing our…
We have had no assistance importing our items, and have been unable to utilize the service.
D
Dwayne
10/30/23
C Dore is a genius.
Our Customer Success Manager, C. Dore has been absolutely amazing in the support and service he provides us. We have required some fairly tricky insight reports and without the help of C.Dore, there would have been no way of us getting this data. He has taken the time to understand what we were after and worked in the background to ensure we get the correct information in the format that we want. He has been extremely patient with us through this whole process. Exceptional work and always ...
Read more
J
Josh
10/30/23
We have had no assistance importing our…
We have had no assistance importing our items, and have been unable to utilize the service.
JM
Joanna Monteith
10/30/23
Sheeba is fantastic to deal with
Sheeba is fantastic to deal with, quick with her responses and great at following up. Thank you so much for your help Sheeba
D
dean/scott
10/30/23
$1300 in and still trying to on board. everything is done thru email and youtube . has been painful.
still trying to on board.
SJ
Suzanne Jacobs
10/29/23
Onboarding experience was great
We have just started using Vend and had a great onboarding experience with Harrison Fata from the Lightspeed team. We have switched from Maropost and find Vend much more intuitive. It offers us easy to find reporting on sales.
I
Ioanna
10/29/23
FRAUD ALERT
Careful which company you hand over your card and banking details. Lightspeed is a fraudulent company that charges arbitrary amounts at arbitrary time periods also. We have been with POSIOS before it was bought by Lightspeed, then with Lightspeed for a grand total of 12 years. They introduced a fee last year to exempt us from the merchant processing services, now they charge us this exemption fee and they also charge us for "transaction charges" even though they do not process any ...
Read more
MT
Michalis Tomazos
10/29/23
My experience with support was…
My experience with support was excellent, the technical department also went the extra mile to help us with an issue we had and resolved it perfectly. Special thanks to Joost!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].