9.1
Spot Score
Revive your restaurant with contactless technology.
Add to compare
Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Log in Required to View Reviews
Filter results
Sort by :
Showing 461-470 out of 1417
JM
Joanna Monteith
10/30/23
Sheeba is fantastic to deal with
Sheeba is fantastic to deal with, quick with her responses and great at following up. Thank you so much for your help Sheeba
H
Hannah
10/30/23
Great experience
Jason and the team have been great at helping us create our new till system and have really helped us to adapt it to suit our needs. Jason has always helped answer any queries very promptly over email or zoom and I can't thank him enough for his support through the process.
LQ
Lindsay Quinn
10/30/23
Ben and Rechie have been very helpful…
Ben and Rechie have been very helpful in getting my POS system started and creating solutions to many questions I’ve had. Would recommend this system to everyone!
J
Josh
10/30/23
We have had no assistance importing our…
We have had no assistance importing our items, and have been unable to utilize the service.
D
dean/scott
10/30/23
$1300 in and still trying to on board. everything is done thru email and youtube . has been painful.
still trying to on board.
J
Josh
10/30/23
We have had no assistance importing our…
We have had no assistance importing our items, and have been unable to utilize the service.
D
dean/scott
10/30/23
$1300 in and still trying to on board. everything is done thru email and youtube . has been painful.
still trying to on board.
G
Gkwas
10/29/23
Outstanding customer service
Simply put, excellent customer service! You just don't get that these days so I really appreciate it when folks like Erica help me out. Fast response, clear communication, and took interest in me as a customer. We need more Erica's in the world!
BV
Bluemont Vineyard
10/29/23
Very happy with the service of both…
Very happy with the service of both Upserve and our Account Manager, Pier-Hugue Gagnon. Upserve is a great point of sale for our winery operations!
MT
Michalis Tomazos
10/29/23
My experience with support was…
My experience with support was excellent, the technical department also went the extra mile to help us with an issue we had and resolved it perfectly. Special thanks to Joost!!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
