9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 411-420 out of 1417
H
Huu
11/07/23
Perfect from Lucas
Was able to speak to Lucas from the lightspeed X team in regards to an error that I couldn't seem to fix. He was able to find the a user error that I made instantly which helped me immensely and kept my store running without any downtime. Couldn't have solved this without your help Lucas! Cheers. Team at Good Day Products.
MS
Malik Suleman Aslam
11/07/23
Great Help
Sulemen here from DataDove, Hajera has been a great helper and provided us in depth details to find the solution to our problem, she's a great person to work with.
RH
Rodizio HEN
11/07/23
Richard Carlos
Richard Carlos, was amazing, he is very attentive and helped me with all my questions.
Z
Zet
11/07/23
Sam Smith has been fantastic
Sam Smith has been fantastic to deal with since he took over our account. Very attentive and has always gone above and beyond to help out with any of our queries. Setting up a new POS system for our second shop has been smooth and hassle free with Sam's help. Can highly recommend!
DK
De Kleine Parade
11/07/23
Verdi provided great customer support
Verdi provided great customer support! Really like the Splashtop feature so you can learn how to troubleshoot issues.
F
Fi
11/07/23
Awesome service
Always had great service from Sam Smith. He's always very responsive and helpful with any issue myself or my team has had no matter how big or small.
RM
Raju Mirchandani
11/07/23
I got the best help from Renante.
I got the best help from Renante. She answered all my questions with quick replies and was easy to follow.
MP
Mark Pajerski
11/07/23
Thank You Richard!
Richard got the job done quickly, despite my not being clear in initially communicating my problem. He was patient and helped guide me to the result I was looking for.
AM
A MacCreath
11/06/23
Excellent Onboarding Experience
We recently just moved from an alternative provider after support difficulties and clunky backend performance. We found Lightspeed excellent for us by being able to utilise their API. For us it has saved huge amount of time. Our onboarding experience was great. Our Implementation Specialist Monica Mistry was excellent, providing thorough breakdown of the system, answering all questions and ensuring we were both confident and happy with the system. Our experience with the online support is ...
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BD
Basar Demir
11/05/23
We‘re happy to work with lightspeed
We‘re happy to work with lightspeed. Many thanks to Steven Malchow!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
