9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 371-380 out of 1417
BM
B Miller
11/13/23
Haseeb he was a super ⭐️
Haseeb he was a super ⭐️ Our business has been using for 3.5years needed help setting up new terminal & yet again a very smooth, successful, easy set up. Thank you Haseeb!!
AL
Andres L. Douzoglou
11/13/23
Avoid Lightspeed POS
Lightspeed has gone downhill quickly over the last few years. The subscription fees have continued to go up with out much improvement on the product itself. Most recently they've started charging a penalty for not using their processing services. This fee can be as little as a couple of hundred dollars or thousands of dollars on top of their subscription. Beware, look for an alternative.
LO
Luis Ortega
11/13/23
Swift experience
Swift experience. Sweet and understanding every time!
AL
Andres L. Douzoglou
11/13/23
Avoid Lightspeed POS
Lightspeed has gone downhill quickly over the last few years. The subscription fees have continued to go up with out much improvement on the product itself. Most recently they've started charging a penalty for not using their processing services. This fee can be as little as a couple of hundred dollars or thousands of dollars on top of their subscription. Beware, look for an alternative.
J
Justin
11/13/23
Aya was incredibly helpful
Aya was incredibly helpful, kind, and efficient helping me today with a time sensitive and serious issue. Without her professionalism I would not have been able to continue in my daily business and would have lost out on revenue. Than you again for you help today. Cheers.
PK
Patrick Kanongataa
11/13/23
Lightspeed systems and the crew that…
Lightspeed systems and the crew that work there are absolute legends.
LN
Luuk Nijsen
11/13/23
Great product!
Date of experience: November 14, 2023
M
MA
11/13/23
Jason has been amazing from the very…
Jason has been amazing from the very start. Initial onboarding was thorough and clear. Any follow up calls have been met with patience and nothing was a problem, even when asking for a last minute call it was arranged within minutes.
M
Matthew
11/13/23
Big props to Sam our account manager…
Big props to Sam our account manager making our experience as enjoyable as it can be. Has spent many hours assisting and helping as much as possible and we'd have been a bit lost without him! Great support & follow up too. Cheers
GH
Galbi House
11/13/23
good job amazing
Date of experience: November 14, 2023
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].