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9.1

Spot Score

LightSpeed Restaurant - POS Software

LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons

Revive your restaurant with contactless technology.

4.2

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LightSpeed Restaurant Reviews & Ratings

4.2

Very Good

Based on 826 ratings & 1417 reviews

Rating Distribution

Excellent

(1022)

Very Good

(88)

Good

(10)

Poor

(30)

Terible

(267)

Spotsaas Editor’s POV

Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more

LightSpeed Restaurant pros and cons

  • Easy to use with a clear interface, offering insights and helpful information.

  • Customer service is responsive and helpful when assistance is provided.

  • Poor customer service, long wait times, and lack of support in resolving issues promptly.

  • Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.

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Showing 361-370 out of 1417

S

Served

11/14/23

5 out of 5

Nice experience.

Nice experience. I have been working with lightspeed for 6 years now across 3 locations. Thank you,

TT

Tarane Taheri

11/14/23

5 out of 5

Shahid Cader, Thanks a world

Kia Ora, I wanna say a big thanks to Lightspeed team specially to Shahid Cadar and Revinald Kumar who trained me and helped me with my account . Facing with Lightspeed organisations were a blessed for me. I pushed my brand to the next level . and I hope I can make it better. Once more thank you Shahid for all your clear explanations and guidance. Many thanks, Tarane ( Founder of Haraiva)

JR

Jeanne Renick

11/14/23

5 out of 5

Adam fixed the problem!

Adam did a great job and knows what he is doing! Thank you Adam for fixing my problem.

DS

D. S

11/14/23

5 out of 5

Great experience

Date of experience: November 15, 2023

DH

Daniel Hall

11/14/23

5 out of 5

Great Customer Service

Edwards was incredibly helpful and got all my needs addressed in double quick time. Is happily recommend him to anyone. Cheers

PT

Peter Timmerman

11/14/23

5 out of 5

Good service

Good service.

TM

Trevor Marshall

11/14/23

5 out of 5

Great service by Koen

My experience was fast, problem solved quickly and efficiently, couldn’t ask for more.

JD

Jeroen de Boer

11/14/23

5 out of 5

Help full accountmanager.

Help full accountmanager. Good contact and kindly

G

Gabriël

11/14/23

5 out of 5

Quick and perfect help!

Had a problem regarding government rules and had to disable all Ecom items. I just couldn't figure out how to do so quickly because there were at least 2000... Contacted Lightspeed and had a chat with Rutger and he helped me with my problem. It got fixed in no time! And this was not the first time. If we ever had a problem they would always help us the best they can!

JZ

julien zaal

11/13/23

5 out of 5

Perfect service

Perfect service! Great platform.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].