9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 351-360 out of 1417
T
Thorsten
11/16/23
Great Service
Simply put, excellent customer service! You just don't get that these days so I really appreciate it when folks like Dragan help me out. Fast response, clear communication, and took interest in me as a customer.
DI
Duxly I Your eCom Partner
11/16/23
A Trusted Partner for 5 Years - Lightspeed HQ Review
We've been a proud partner of Lightspeed HQ for the past five years, and I can confidently say that it has been an invaluable asset to our business. Lightspeed HQ is more than just software; it's a reliable and dynamic solution that has significantly contributed to the success of our clients.
TA
Tielemans Aruba
11/16/23
I had issues with creating a 3 course…
I had issues with creating a 3 course dinner menu. Diwid helped me out very quick. Super friendly and informative, showed me a few ways i can create a 3 course dinner menu consisting of 2 items per course.
J
Jenn
11/16/23
David with the Lightspeed's Onboarding…
David with the Lightspeed's Onboarding team has been excellent to work with. He is always quick to answer any questions we might have as well as willing to set up calls to walk through any questions we might have.
MA
Morgan A
11/14/23
Phil on the Lightspeed team is always…
Phil on the Lightspeed team is always so knowledgeable and helpful. He is always willing to go above and beyond to jump on a call with me, last second and work with me until the problem is resolved. Can't say enough about his work ethic!! Thanks for all the support, Phil!!
JE
Jennifer Eguiluz
11/14/23
Pier was a Gem!
Pier was great and was super timely, kind, and helpful. Your customer chat/support however really needs some attention. Thank you!
K
Kirsty
11/14/23
Customer Service
I have been working through some issues with intergrating to Lightspeed Payments. Adam, a support specialist from NZ has been amazing. He's very patient & explains things in everyday terms. Also, our Account Manager Alex, has been brilliant. Very supportive & helpful. While the experience with Lightspeed Payments has been interesting, the support of Adam & Alex has been fabulous. The 4 stars are for Adam & Alex (not Lightspeed Payments)
RC
restaurant Codium
11/14/23
Highly recommended
With the POS system of Lightspeed we are very satisfied. A great price for the system. Good service and help if needed. Highly recommended. Restaurant Codium Goes
JR
James Ross-Marsh
11/14/23
Excellent service!
Date of experience: November 15, 2023
TJ
Timo Janse
11/14/23
Fantastic
Fantastic, to the point fast.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].