9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 351-360 out of 1417
T
Thorsten
11/16/23
Great Service
Simply put, excellent customer service! You just don't get that these days so I really appreciate it when folks like Dragan help me out. Fast response, clear communication, and took interest in me as a customer.
EM
Envirohub Marlborough
11/16/23
Kara was brilliant
Kara was brilliant. Timely, patient and quick to find the solutions to my problem.
TA
Tielemans Aruba
11/16/23
I had issues with creating a 3 course…
I had issues with creating a 3 course dinner menu. Diwid helped me out very quick. Super friendly and informative, showed me a few ways i can create a 3 course dinner menu consisting of 2 items per course.
DI
Duxly I Your eCom Partner
11/16/23
A Trusted Partner for 5 Years - Lightspeed HQ Review
We've been a proud partner of Lightspeed HQ for the past five years, and I can confidently say that it has been an invaluable asset to our business. Lightspeed HQ is more than just software; it's a reliable and dynamic solution that has significantly contributed to the success of our clients.
JR
Jeanne Renick
11/14/23
Adam fixed the problem!
Adam did a great job and knows what he is doing! Thank you Adam for fixing my problem.
JE
Jennifer Eguiluz
11/14/23
Pier was a Gem!
Pier was great and was super timely, kind, and helpful. Your customer chat/support however really needs some attention. Thank you!
TT
Tarane Taheri
11/14/23
Shahid Cader, Thanks a world
Kia Ora, I wanna say a big thanks to Lightspeed team specially to Shahid Cadar and Revinald Kumar who trained me and helped me with my account . Facing with Lightspeed organisations were a blessed for me. I pushed my brand to the next level . and I hope I can make it better. Once more thank you Shahid for all your clear explanations and guidance. Many thanks, Tarane ( Founder of Haraiva)
TM
Trevor Marshall
11/14/23
Great service by Koen
My experience was fast, problem solved quickly and efficiently, couldn’t ask for more.
JD
Jeroen de Boer
11/14/23
Help full accountmanager.
Help full accountmanager. Good contact and kindly
G
Gabriël
11/14/23
Quick and perfect help!
Had a problem regarding government rules and had to disable all Ecom items. I just couldn't figure out how to do so quickly because there were at least 2000... Contacted Lightspeed and had a chat with Rutger and he helped me with my problem. It got fixed in no time! And this was not the first time. If we ever had a problem they would always help us the best they can!
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