9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 341-350 out of 1417
J
Judith
11/19/23
Good service!
Good and friendly communication.
JB
JF Bussieres
11/18/23
Great customer service
Great customer service! En francais! outstanding problem-solving. Best customer service ever since I deal with Lightspeed.
JB
JF Bussieres
11/18/23
Great customer service
Great customer service! En francais! outstanding problem-solving. Best customer service ever since I deal with Lightspeed.
J
Jay
11/17/23
Selecting the right POS system
Selecting the right POS system for a small business with no prior experience with POS systems, was a bit overwhelming. In addition, I needed a lot of help with setting-up the equipment and operation of the system. I selected Lightspeed because I was under the impression I would get the hands on support I needed. Initially, I was disappointed when I found out the onboarding process consisted of Zoom meetings and online tutorials. However, Melanie and Seth made the onboarding process work. ...
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J
Jenn
11/16/23
David with the Lightspeed's Onboarding…
David with the Lightspeed's Onboarding team has been excellent to work with. He is always quick to answer any questions we might have as well as willing to set up calls to walk through any questions we might have.
T
Thorsten
11/16/23
Great Service
Simply put, excellent customer service! You just don't get that these days so I really appreciate it when folks like Dragan help me out. Fast response, clear communication, and took interest in me as a customer.
EM
Envirohub Marlborough
11/16/23
Kara was brilliant
Kara was brilliant. Timely, patient and quick to find the solutions to my problem.
TA
Tielemans Aruba
11/16/23
I had issues with creating a 3 course…
I had issues with creating a 3 course dinner menu. Diwid helped me out very quick. Super friendly and informative, showed me a few ways i can create a 3 course dinner menu consisting of 2 items per course.
DI
Duxly I Your eCom Partner
11/16/23
A Trusted Partner for 5 Years - Lightspeed HQ Review
We've been a proud partner of Lightspeed HQ for the past five years, and I can confidently say that it has been an invaluable asset to our business. Lightspeed HQ is more than just software; it's a reliable and dynamic solution that has significantly contributed to the success of our clients.
J
Jenn
11/16/23
David with the Lightspeed's Onboarding…
David with the Lightspeed's Onboarding team has been excellent to work with. He is always quick to answer any questions we might have as well as willing to set up calls to walk through any questions we might have.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
