9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 331-340 out of 1417
Z
Zara
11/20/23
Very impressed so far!
Onboarding team made the transition efficient and user-friendly. All questions were answered thoroughly and tailored to our business needs. I wouldn't hesitate to recommend LightSpeed to other businesses.
RF
Richard Fuller
11/20/23
Tara our on-boarding account manager
Tara our on-boarding account manager , was great . Unerstanding and responsive
EV
Emma Vian
11/20/23
I have recently changed my POS system…
I have recently changed my POS system from Epos Now to Lightspeed. Best choice I have ever made! Super easy to use. Jason has been an incredible help along the way, his customer service is incredible. Emma @ Daily Dose Coffee
KM
Karen Morris
11/20/23
Shahid is the best
At first it was a bit overwhelming as I was a new start up business with a lot going on but Shahid was extremely patient and understanding. Shahid's knowledge was excellent. We finally got there in the end and I am looking forward to using this system.
KM
Karen Morris
11/20/23
Shahid is the best
At first it was a bit overwhelming as I was a new start up business with a lot going on but Shahid was extremely patient and understanding. Shahid's knowledge was excellent. We finally got there in the end and I am looking forward to using this system.
JL
Jason Lee
11/19/23
Despite having a few challenges
Despite having a few challenges, however I’m happy to say that I had a great experience with Lightspeed simply because of Sam Smith, our account manager. Sam was always available to help us from onboarding to getting Lightspeed Payments EFTPOS operating properly. A courteous, polite and talented guy indeed.
JL
Jason Lee
11/19/23
Despite having a few challenges
Despite having a few challenges, however I’m happy to say that I had a great experience with Lightspeed simply because of Sam Smith, our account manager. Sam was always available to help us from onboarding to getting Lightspeed Payments EFTPOS operating properly. A courteous, polite and talented guy indeed.
CM
Colleen Miller
11/19/23
5 star service
Ben went out of his way to solve my issue. He truly took the time to help me not just put a bandaid on my problem. He is an asset to your company, by far the best experience I've had with lightspeed as of yet.
J
Judith
11/19/23
Good service!
Good and friendly communication.
CM
Colleen Miller
11/19/23
5 star service
Ben went out of his way to solve my issue. He truly took the time to help me not just put a bandaid on my problem. He is an asset to your company, by far the best experience I've had with lightspeed as of yet.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].