9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 331-340 out of 1417
RF
Richard Fuller
11/20/23
Tara our on-boarding account manager
Tara our on-boarding account manager , was great . Unerstanding and responsive
KM
Karen Morris
11/20/23
Shahid is the best
At first it was a bit overwhelming as I was a new start up business with a lot going on but Shahid was extremely patient and understanding. Shahid's knowledge was excellent. We finally got there in the end and I am looking forward to using this system.
KM
Karen Morris
11/20/23
Shahid is the best
At first it was a bit overwhelming as I was a new start up business with a lot going on but Shahid was extremely patient and understanding. Shahid's knowledge was excellent. We finally got there in the end and I am looking forward to using this system.
DH
Dan Holkema
11/20/23
Lightspeed Payments is a Ripoff !!!
I have been a customer of Lightspeed for a few years and in September of this year I changed to Lightspeed Payments. I was assured after sending copies of my previous providers statements that this changeover would be financially prudent. My business is a high volume transaction type of business. I was not able to access my Statements for September, left messages several times, and finally was able to speak with someone in November who helped me access the statements. After analyzing the ...
Read more
DH
Dan Holkema
11/20/23
Lightspeed Payments is a Ripoff !!!
I have been a customer of Lightspeed for a few years and in September of this year I changed to Lightspeed Payments. I was assured after sending copies of my previous providers statements that this changeover would be financially prudent. My business is a high volume transaction type of business. I was not able to access my Statements for September, left messages several times, and finally was able to speak with someone in November who helped me access the statements. After analyzing the ...
Read more
JL
Jason Lee
11/19/23
Despite having a few challenges
Despite having a few challenges, however I’m happy to say that I had a great experience with Lightspeed simply because of Sam Smith, our account manager. Sam was always available to help us from onboarding to getting Lightspeed Payments EFTPOS operating properly. A courteous, polite and talented guy indeed.
CM
Colleen Miller
11/19/23
5 star service
Ben went out of his way to solve my issue. He truly took the time to help me not just put a bandaid on my problem. He is an asset to your company, by far the best experience I've had with lightspeed as of yet.
J
Judith
11/19/23
Good service!
Good and friendly communication.
JL
Jason Lee
11/19/23
Despite having a few challenges
Despite having a few challenges, however I’m happy to say that I had a great experience with Lightspeed simply because of Sam Smith, our account manager. Sam was always available to help us from onboarding to getting Lightspeed Payments EFTPOS operating properly. A courteous, polite and talented guy indeed.
CM
Colleen Miller
11/19/23
5 star service
Ben went out of his way to solve my issue. He truly took the time to help me not just put a bandaid on my problem. He is an asset to your company, by far the best experience I've had with lightspeed as of yet.
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