9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 321-330 out of 1417
M
Management
11/21/23
very responsive
very responsive, very kind, problem solved
RH
Rachael Hawkins
11/21/23
So helpful!
Katie has been very helpful with my recent problems, she will be my first point of contact should I have any issues going forwards. Thanks Katie :-)
JB
J Bromfield
11/21/23
Great experience
Great experience. Jason has been very helpful with the whole set up experience we had to get it sorted in a short time.
J
Josh
11/21/23
Quick and efficient
Quick and efficient. Was able to resolve the issue immediately
LP
Lee Price
11/21/23
Excellent service from Janne.
Janne was polite, engaging, helpful, and knowledgeable. And she got the job done!
JW
Jodi Walker
11/21/23
Kimberly is always super helpful in providing responses and solutions
Kimberly is always super helpful in responding to my queries and problems by offering existing solutions or making effort to asisst when there are none
EV
Emma Vian
11/20/23
I have recently changed my POS system…
I have recently changed my POS system from Epos Now to Lightspeed. Best choice I have ever made! Super easy to use. Jason has been an incredible help along the way, his customer service is incredible. Emma @ Daily Dose Coffee
BF
bart furst
11/20/23
james was well organized and his…
james was well organized and his training skills where amazing when it came to assisting the management team and the floor staff with the change from o series to k series this week. his checkback during the week ensured we where and utilizing the system correctly which transferred to a smooth change over , huge thanks james from the watermark and kickon team
A
Arnaud
11/20/23
Great service
very efficient and fast service! Thanks to Franziska for taking good care of our account ;)
Z
Zara
11/20/23
Very impressed so far!
Onboarding team made the transition efficient and user-friendly. All questions were answered thoroughly and tailored to our business needs. I wouldn't hesitate to recommend LightSpeed to other businesses.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
