9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 321-330 out of 1417
JB
J Bromfield
11/21/23
Great experience
Great experience. Jason has been very helpful with the whole set up experience we had to get it sorted in a short time.
M
Management
11/21/23
very responsive
very responsive, very kind, problem solved
JW
Jodi Walker
11/21/23
Kimberly is always super helpful in providing responses and solutions
Kimberly is always super helpful in responding to my queries and problems by offering existing solutions or making effort to asisst when there are none
J
Josh
11/21/23
Quick and efficient
Quick and efficient. Was able to resolve the issue immediately
AA
Aaron Armstrong
11/21/23
Renante P was awesome
Renante P was awesome. a huge help
LP
Lee Price
11/21/23
Excellent service from Janne.
Janne was polite, engaging, helpful, and knowledgeable. And she got the job done!
BF
bart furst
11/20/23
james was well organized and his…
james was well organized and his training skills where amazing when it came to assisting the management team and the floor staff with the change from o series to k series this week. his checkback during the week ensured we where and utilizing the system correctly which transferred to a smooth change over , huge thanks james from the watermark and kickon team
DH
Dan Holkema
11/20/23
Lightspeed Payments is a Ripoff !!!
I have been a customer of Lightspeed for a few years and in September of this year I changed to Lightspeed Payments. I was assured after sending copies of my previous providers statements that this changeover would be financially prudent. My business is a high volume transaction type of business. I was not able to access my Statements for September, left messages several times, and finally was able to speak with someone in November who helped me access the statements. After analyzing the ...
Read more
A
Arnaud
11/20/23
Great service
very efficient and fast service! Thanks to Franziska for taking good care of our account ;)
DH
Dan Holkema
11/20/23
Lightspeed Payments is a Ripoff !!!
I have been a customer of Lightspeed for a few years and in September of this year I changed to Lightspeed Payments. I was assured after sending copies of my previous providers statements that this changeover would be financially prudent. My business is a high volume transaction type of business. I was not able to access my Statements for September, left messages several times, and finally was able to speak with someone in November who helped me access the statements. After analyzing the ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].