9.1
Spot Score
Revive your restaurant with contactless technology.
Add to compare
Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Log in Required to View Reviews
Filter results
Sort by :
Showing 301-310 out of 1417
MW
Matt Wright
11/26/23
I own Puss n Pooch Day Spa and have…
I own Puss n Pooch Day Spa and have recently changed my plan with lightspeed. Haseeb was amazing and helped with every step of the way. Great communication with their account management team. Matt
RV
Ria van der Heijden
11/26/23
Rutger Thank you
Rutger Thank you for your quick support in resolving a financial problem. As a result, our business operations did not encounter any problems. Regards, Ria
M
Mangia_UK
11/26/23
Great job ,thanks
Date of experience: November 27, 2023
D
Dave
11/26/23
Best service I've experienced
Best service I've experienced. The team were very helpful and supportive, fielding any question that came up and determined to ensure everything ran smoothly. Despite hiccups along the way, they worked diligently to fix them - all with a smile - and were great at educating our staff on any processes so we had a better understanding. They were very friendly as well, which made us feel like they were a part of our team, resulting in better communication and made the overall experience smooth ...
Read more
J
justin
11/26/23
Cheers Sam!
We've been using Lightspeed for the last 4 years and it has been refreshing to have such an easy to use and intuitive POS product. Whilst there have been the usual teething issues of understanding a new POS back of house language, I believe its worth mentioning how we have been blown away by the level of customer service our account manager Sam Smith provides. He is prompt to respond, generous with his time and imparts his encyclopaedic knowledge of O-Series in an approachable and easy to ...
Read more
FS
Factory Store
11/26/23
jeffrey
jeffrey. o was very competant and helped me a lot !
DI
Dromana Industrial Pet Supplie
11/26/23
Thanks Haseeb for excellent…
Thanks Haseeb for excellent communication and helping us move forward with light speed as a business from Dromana Industrial Pet Supplies
SM
Steven Murray
11/26/23
Rep was outstanding (Evert)!
Rep was outstanding (Evert). Stayed with me for a lengthly issue and we solved it! Explained everything step by step. Fantastic!!
RH
Robert Haynes
11/23/23
Great customer service and clear…
Great customer service and clear direction. Was able to help me finalize all my issues quickly
TM
Tony Moffa
11/23/23
Re-creating Sales Invoices and Payment Types
Peter (and originally Germaine) helped us with the process to void two transactions and re-create a single one reflecting the accurate history of the sale. We had to amend dates and payment types and the process was a little complicated. Peter was as patience as a saint. We have began to use the 'Help' function within Lightspeed more lately and it's made a big difference to our daily use of Lightspeed. Thanks guys! Tony, Big Maggy's
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
