9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
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Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 301-310 out of 1417
M
Mangia_UK
11/26/23
Great job ,thanks
Date of experience: November 27, 2023
RV
Ria van der Heijden
11/26/23
Rutger Thank you
Rutger Thank you for your quick support in resolving a financial problem. As a result, our business operations did not encounter any problems. Regards, Ria
SM
Steven Murray
11/26/23
Rep was outstanding (Evert)!
Rep was outstanding (Evert). Stayed with me for a lengthly issue and we solved it! Explained everything step by step. Fantastic!!
J
justin
11/26/23
Cheers Sam!
We've been using Lightspeed for the last 4 years and it has been refreshing to have such an easy to use and intuitive POS product. Whilst there have been the usual teething issues of understanding a new POS back of house language, I believe its worth mentioning how we have been blown away by the level of customer service our account manager Sam Smith provides. He is prompt to respond, generous with his time and imparts his encyclopaedic knowledge of O-Series in an approachable and easy to ...
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FS
Factory Store
11/26/23
jeffrey
jeffrey. o was very competant and helped me a lot !
MW
Matt Wright
11/26/23
I own Puss n Pooch Day Spa and have…
I own Puss n Pooch Day Spa and have recently changed my plan with lightspeed. Haseeb was amazing and helped with every step of the way. Great communication with their account management team. Matt
N
Nunya
11/26/23
Nickson resolved an issue that I had…
Nickson resolved an issue that I had been working on for 2 weeks in under 5 minutes.
RK
Rami K
11/26/23
Was really helpful and polite
Was really helpful and polite. Went above and beyond to get my problem fixed.
JL
Jonathan Larson
11/23/23
Simply outstanding...!
I spoke with Maddie for technical support and she was beyond helpful! She answered every one of my questions and told me she would get back to me on anything she was unsure about. She followed up promptly and thoroughly. I have ZERO COMPLAINTS. The customer service I have received from Lightspeed has been phenomenal!
N
Nicki
11/23/23
Next level support- Adam Elder is…
Next level support- Adam Elder is always so helpful. I appreciate you, Adam.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].