9.1
Spot Score
Revive your restaurant with contactless technology.
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Starts from $69/Month
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
Easy to use with an intuitive interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Significant issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
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Showing 291-300 out of 1417
KS
Kristopher Stroempl
11/29/23
Nickson T is the best!
Nickson handled my issue promptly and efficiently
RT
Rick Teddy en Coco
11/29/23
Teddy&Coco
System runs smoothly, as well as the payments. Ecommerce section is connected, so online orders will come directly in to your POS. Only missing a feature for pricing products dependent on their weight.
ML
Mr Leung
11/28/23
Jason is a legend end of discussion
Jason is a legend end of discussion. Helpful, knowledgeable and honest about what is possible and what isn’t with the system.
MG
Marcey Gee
11/28/23
Heirloom
Really enjoy Lightspeed. Easy to use product and great customer service. Haseeb was very patient and helpful in assisting our transition over to their new payment processing solution. Look forward to using them at our other venue.
M
Maarten
11/28/23
Overall Feedback
Really easy to use and fast integration from back office to actual user app. Also the implementation of the payment terminal is a big plus! Making custom reports to check your data is easy as 1-2-3.
HO
Hüttendorf Oderbrück
11/28/23
very good & stabil system
very good & stabil system, easy to be handled by employees. I used to work with the G Series. Onboarding the system and keep running was very easy and understandable for the entire team. Added Lightspeed Payment to our System - we love it!
C
Consumer
11/27/23
Nickson was very helpful
Nickson was very helpful, patient and prompt. Great customer service!!!
SV
Steven Visser
11/27/23
Very happy customers!
Very happy customers!! Thank you for the long and flexible relationship
N
Nunya
11/26/23
Nickson resolved an issue that I had…
Nickson resolved an issue that I had been working on for 2 weeks in under 5 minutes.
RK
Rami K
11/26/23
Was really helpful and polite
Was really helpful and polite. Went above and beyond to get my problem fixed.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
