9.1
Spot Score
LightSpeed Restaurant Reviews in July 2026: User Ratings, Pros & Cons
Revive your restaurant with contactless technology.
Add to compare
Starts from $69 / Month
LightSpeed Restaurant Reviews & Ratings
Spotsaas Editor’s POV
Lightspeed POS has garnered mixed reviews over the past year, with both positive and negative experiences shared by customers. Despite some issues reported, the product does showcase notable strengths. Users have praised Lightspeed for its intuitive interface, comprehensive reports, and ease of use. The program offers a range of features like barcode scanning, ...Read more
LightSpeed Restaurant pros and cons
Easy to use with a clear interface, offering insights and helpful information.
Customer service is responsive and helpful when assistance is provided.
Poor customer service, long wait times, and lack of support in resolving issues promptly.
Issues with billing accuracy, unexpected price increases, and challenging communication with account managers.
Filter results
Sort by :
Showing 291-300 out of 1417
KS
Kristopher Stroempl
11/29/23
Nickson T is the best!
Nickson handled my issue promptly and efficiently
JH
Jeremy Hatcher
11/29/23
Damian Carroll, One in a Million.
Damian Carroll was instrumental in helping us figure out what was wrong with our problem. Even though the majority of our issue was on our end, it was with his help that we were able to pinpoint the exact issue after going through several scenarios of trial and error to get to the point to where the cause of the problem could be resolved. Now that it is, I could not be happier. It is very difficult to find a support tech that would stick with us several months offering suggestions and ...
Read more
M
Maarten
11/28/23
Overall Feedback
Really easy to use and fast integration from back office to actual user app. Also the implementation of the payment terminal is a big plus! Making custom reports to check your data is easy as 1-2-3.
ML
Mr Leung
11/28/23
Jason is a legend end of discussion
Jason is a legend end of discussion. Helpful, knowledgeable and honest about what is possible and what isn’t with the system.
HO
Hüttendorf Oderbrück
11/28/23
very good & stabil system
very good & stabil system, easy to be handled by employees. I used to work with the G Series. Onboarding the system and keep running was very easy and understandable for the entire team. Added Lightspeed Payment to our System - we love it!
MG
Marcey Gee
11/28/23
Heirloom
Really enjoy Lightspeed. Easy to use product and great customer service. Haseeb was very patient and helpful in assisting our transition over to their new payment processing solution. Look forward to using them at our other venue.
SV
Steven Visser
11/27/23
Very happy customers!
Very happy customers!! Thank you for the long and flexible relationship
C
Consumer
11/27/23
Nickson was very helpful
Nickson was very helpful, patient and prompt. Great customer service!!!
D
Dave
11/26/23
Best service I've experienced
Best service I've experienced. The team were very helpful and supportive, fielding any question that came up and determined to ensure everything ran smoothly. Despite hiccups along the way, they worked diligently to fix them - all with a smile - and were great at educating our staff on any processes so we had a better understanding. They were very friendly as well, which made us feel like they were a part of our team, resulting in better communication and made the overall experience smooth ...
Read more
DI
Dromana Industrial Pet Supplie
11/26/23
Thanks Haseeb for excellent…
Thanks Haseeb for excellent communication and helping us move forward with light speed as a business from Dromana Industrial Pet Supplies
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].